AMER Sales Productivity Program Manager
Role Description
The primary emphasis of the Sales Productivity Program Manager role is to partner with the Americas sales team, sales leadership and other meaningful and cross-functional groups to develop and deliver a compelling, effective programs that will help set up the sales organization for success during their tenure at Dropbox. This role will be a key partner within the Sales Productivity organization that is tasked with deploying valuable productivity programs that will help the business scale and grow. This role will communicate effectively with sales, marketing, and operations teams to find gaps in resources and training. This role will assess and implement sales tools standard methodologies to amplify sales process and the day-to-day tasks of the sales team and will play an important part in helping to define learning and development gaps within the sales organization.
You: Self starter; comfortable with executing in a methodical and creative manner on defined goals, success factors, and key metrics. You are organized, creative, and love to innovate and execute in a rapidly changing environment. You are a great teammate and results-oriented, and are passionate about “sweating the details” to help the Americas sales team build their skills and exceed their targets. You are agile, skilled at prioritization, love to build and grow relationships, and influential without being authoritative. You will be responsible for running and driving enablement activity across our teams, ensuring that we are supporting their critical needs at a time of exciting business transformation.
Responsibilities
- Understand the training needs of the AMER Sales teams as it relates to the selling motion, and the tools & applications they use day in & day out, and use it to craft, implement and support innovative, just-in-time enablement programs and techniques that will decrease knowledge and skills gaps in our Sales & Channel org.
- Lead, develop and support innovative & powerful programs that deliver iterative training, continually refreshing content based on Sales needs, industry trends, product value and capabilities, competitive positioning, and internal processes.
- Act as the voice of Sales, engaging internal partners to have a consistent message and provide reinforcement strategies
- Using various appropriate training methods and media, enable sales team on the best use of marketing and enablement materials, positioning, value proposition, audience, competitive etc.
- Provide operational, logistic and organizational support for the Global Productivity team, communicate regular progress/status to key partners in Productivity and Sales, and manage resources and project teams as needed
- Work with internal teams to create and package high-value, field tools (sales playbooks, training decks, presentations, demos, competitive battle cards, etc.) by connecting the dots between Marketing and Sales such that Sales is always armed with the right content with the right message at the right time
- Share insight and coordinate with leaders of regions to continually enhance solutions, positioning, content, and selling through market intelligence and internal feedback
- Gather feedback from sales leadership team on a regular basis to constantly improve support programs
- Help to ensure training programs are delivered on-time and at the highest levels of quality
- Help organize Sales Kickoff events and build content in partnership with Sales Leadership
Requirements
- 1-3+ years experience in Sales enablement/productivity and program management
- Excellent coordination and organization abilities
- Excellent verbal and written communication skills
- Understand the larger context within which a program exists, but be 100% comfortable with rolling up your sleeves, get in the weeds, and do what is needed to make that program successful
- Demonstrated ability to establish and run project priorities and timelines to achieve results
- Hands-on content creation experience required, some experience with sales curricula development preferred
- Ability to deliver content in an engaging and compelling manner
- Executive presence, and validated ability to establish credibility with leadership
- Quota carrying experience a definite plus!
- Knowledge of Salesforce, Sendbloom, People.ai would be a definite plus!
- Minimal travel required (10%)
Benefits and Perks
- 100% company paid individual medical, dental, & vision insurance coverage
- 401k + company match
- Market competitive total compensation package
- Free Dropbox space for your friends and family
- Wellness Reimbursement
- Generous vacation policy
- 10 company paid holidays
- Volunteer time off
- Company sponsored tech talks (technology and other relevant professional topics)