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Program Management Data Analyst

| Austin

Khoros in Austin is looking to add a Program Management Data Analyst to our awesome engineering team. The software we build is an event-driven application that consumes big data streams from the major social networks (Facebook, Twitter, Instagram, etc.). With it, companies can scale their conversations on those networks with consumers allowing them to read and respond within just a few minutes. We currently manage over 500k social conversations a day.

Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.

What you'll be doing:

  •  Diagrams and evaluates existing processes to optimize the Engineering organization
  •  Organizes and supports the data needs for product delivery, capacity, and resourcing
  •  Develops consistent metrics that provide insight into Solution Lifecycle Performance, Product Development Performance, and Quality to identify indicators for future improvement opportunities
  •  Measures performance against process requirements in Solution Lifecycle and supports improvement plans to address performance shortfalls
  •  Develop and iterate on our Engineering Processes
  •  Working collaboratively with product management, engineering, and operations to report on robust indicators for performance

What you'll need:

  •  Bachelor's degree with 2+ years of experience OR Master's degree with 1+ years of experience in product management, operational analysis, management consulting, or a related discipline
  •  Proven ability to work cross-functionally in a highly collaborative environment
  •  You quickly establish partnerships across various stakeholders
  •  Experience with project planning, project execution, and process facilitation
  •  Love of data and the insights that it provides with strong desire to learn more about engineering release operations and engineering effectiveness
  •  Ability to make data-driven decisions without succumbing to "analysis paralysis"
  •  Excellent written, communication, and presentation skills (communicate your insights)
  •  Self-starter with strong work ethic: You have excellent time management skills with strong attention to detail and are able to manage multiple assignments

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


6850 Austin Center Blvd., Ste 180, Austin, TX 78731

What are Khoros Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We offer a great wellness perk of $50 a month that you can use for acupuncture, art and/or cooking classes, massages, ski or snowboarding passes/lessons, yoga and pet sitting services (...plus much more!). We've hosted healthy cooking classes alongside having healthy fruit and veggies delivered to the office. Oh, and cold brew, we have that too!

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