Be a part of a team managing strategic projects in a fast-paced environment. Our ideal candidate will have strong leadership qualities and 10 to 15+ years of agile/project/program management experience with demonstrated history of working with e-commerce companies.

What you'll do:

• Support valuable solutions and ensure features are ordered considering priorities; provide support and guidance to Sponsors
• Work closely with the Product Managers to ensures that the Minimum Viable Product (MVP) is clear and understood by all Delivery Teams
• Lead Program Management teams that consists of – Sponsors, Supporting Product Managers and Technical Architects
• Work with the Product Management Teams to Breakdown Initiatives into Features and Features to Stories
• Manages scope changes to MVP
• Identify dependencies across all Delivery Teams and track them to ensure that teams are in sync
• Remove barriers, communicate and escalate as required
• Works with Release Management to ensure that Features are properly scheduled and aligned with the go to market schedule
• Coordinates with the Product Manager to ensure that the Feature delivery schedule is in alignment with the go to market schedule
• Provide clarity through a well-defined Feature Backlog
• Hold Agile Teams accountable to make and meet commitments
• Demonstrate measurable progress by facilitating demonstration of integrated features
• Provide timely information to Portfolio Management for investment decisions

Additional Responsibilities:

• Execute Product Roadmaps and Release Plans and revising those plans appropriately to meet changing needs, requirements and/or capacity.
• Create and maintain processes and artifacts for managing intake, prioritization, planning, execution and close-out of key business initiatives.
• Create and maintain visual information radiators and team/program metrics that demonstrate measurable progress toward KPIs and delivery of planned work.
• Assist in the development of business cases, Initiatives, Features, Stories or other requirement documents.
• Manage day-to-day operational aspects of multiple projects and scope.
• Effectively apply best practice methodology, inspect, adapt and enforce standards.
• Ensure project documents are complete, current, and stored appropriately.
• Understand basic revenue models, P/L, and cost-to-completion projections, and make decisions accordingly.
• Resolve and/or escalate issues in a timely fashion.
• Coach program and delivery teams in best practices of Agile delivery techniques.

Qualifications:

• 10 to 15+ years prior experience in leading cross-functional projects and coordination (marketing, production, IT, customer service, etc.) following Agile and Traditional/Hybrid project delivery methods (Scrum, Kanban, Plan-driven).
• 3 to 4 years' experience as a Scrum Master effectively leading and coaching teams in Agile-at-scale.
• 5 to 7 years' experience in managing multi-team programs following scaled-Agile approaches such as the Scaled Agile Framework (SAFe), Disciplined Agile Development (DAD), or other Agile, Scrum or other iterative frameworks at-scale
• Strong understanding of web site design, user interface design principles, usability testing, and web site technologies preferred.
• Proven success in building strong relationships, managing stakeholder expectations and able to communicate at all levels.
• Expert experience in managing Agile and hybrid/plan-driven programs in Agile Product Lifecycle tools (e.g. Agilecraft, Rally, VersionOne, Jira, etc.) highly desirable.
• 3 to 5 years' experience with communicating concisely and accurately to "C" Level executives.
• Expert experience with conflict resolution, scope management, issue & risk tracking, communicating to clients and partners and vendor management.

Preferred Skills:

• MBA
• Consulting or start up experience (preferably Lean Startup)
• Experience with being an Agile coach.
• CSP, ACP, PMP, Six Sigma or Lean certifications are a plus.
• Microsoft Project or similar expertise.

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.