Owns key programs and projects to drive critical business inputs to Whole Foods Market’s ecommerce channels such as channel strategy, selection, catalog, inventory, pricing, capacity, fulfillment and customer care. Drives programmatic imprtovements and best-in-class customer experience across Whole Foods Market delivery, pick-up, holiday ordering and catering. Leads program definition and execution in partnership with merchandising, marketing, operations, finance and technology. Monitors the online grocery industry, providing thought leadership and innovation to drive the evolution of grocery ecommerce at Whole Foods Market and Amazon.

• Acts as the strategic owner for complex, cross-functional programs.
• Provides Ecommerce program advice, consultation, and leadership company-wide.
• Maintains full awareness of evolving trends and capabilities across the industry and the competition.
• Reviews system and technological advances worldwide to spot trends and gain understanding of where the industry is headed.
• Advises marketing, operations, merchandising, and other stakeholders on Ecommerce trends, strategy, technology, methods, and techniques.
• Drives functional efforts to enhance WFM capabilities and adapt / apply leading edge methods, partnerships, and technologies.
• Monitors overall progress and status, identifying areas of success, challenges, and issues.
• Identifies new business and program opportunities to deliver on total business and ecommerce channel priorities; drives definition, approval and prioritization of these initiatives.
• Drives program and project leadership on various ecommerce initiatives
• Leads TM on- boarding, training and development and performance within cross functional ecommerce programs

Skills:

• Advanced understanding of Ecommerce and retail strategy, planning, and execution.
• Advanced quantitative and financial analysis skills.
• Advanced analytical skills
• Experience managing a P&L
• Leads and facilitates complex discussions, debates and decision-making with executive leadership.
• Conveys and / or consults on issues of moderate to significant complexity
• Regularly interacts with colleagues or partners up to the senior leadership level.
• Provides function-wide process advice and insight.
• Provides guidance to less experienced Team Members.
• Consults with and advises senior-level stakeholder and leaders.
• Expert understanding of standard project and/or product management methodologies and requirements.
• Expert ability to plan, estimate, organize, and monitor projects.
• Advanced ability to oversee and advise on project management issues and assist with overcoming barriers.Expert ability to keep multiple projects on track financially, strategically, and in accordance with stakeholder deadlines.
• Leverages customer, market, and industry understanding to drive program-related decisions and recommendations.
• Demonstrates exceptional knowledge of the WFM product mix, supply base, and retail operations.

Education & Experience:

• BA/BS degree and 8-10 years’ relevant experience OR equivalent combination of education and relevant experience.
• Graduate degree preferred

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.