ShipperHQ
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Lead the Technical Support Team, manage support team capacity, handle escalated cases, identify problem areas, create reports, improve processes, and provide feedback to engineering for product improvements.
As a Strategic Partnerships Manager at ShipperHQ, you will develop and execute partnership strategies for revenue growth in the e-commerce space. Responsibilities include identifying and onboarding new enterprise-level partners, managing existing relationships, collaborating with cross-functional teams, and representing the company at trade shows. Requires 5+ years of experience in SAAS or e-commerce, a Bachelor's degree in business or marketing, exceptional negotiation skills, and a collaborative attitude.
ShipperHQ is looking for a Head of Marketing to lead the development and execution of marketing and communications strategies focusing on lifecycle marketing, product, and content marketing. The role involves turning insights into strategies, leading core marketing strategy implementation, supporting the sales engine, owning digital acquisition strategies, managing a team, driving website conversion rate optimization, building strong relationships, and developing growth strategies.