Search the 18 jobs at WISE

Workforce Management Specialist at Wise, responsible for ensuring agents are scheduled to work at the right place and time, collaborating with stakeholders, optimizing SLAs, and improving operational efficiency.

Seeking a data-driven individual with a strong consumer marketing track record focused on North America to develop and execute strategic marketing plans for sustainable growth in the region. Responsibilities include understanding customers, product USPs, monitoring key metrics, providing feedback to Product, and collaborating with global marketing teams.

Senior Payroll Specialist role at Wise, responsible for overseeing global payroll processes, compliance, audit, and reconciliation. Partner with third-party vendors, develop efficient processes, and ensure accurate and timely payroll processing. Drive process improvements and contribute to team goals and customer service excellence.

Join Wise as a Senior Software Engineer in the Money Movement team to build scalable systems for USD and CAD transfers, automate manual workflows, mentor junior engineers, and drive company-wide impact with your strong Java and Kotlin skills.

Seeking an AML SAR Specialist to join our AML Operations team in Austin, Texas. Responsible for reviewing escalations, summarizing findings, submitting suspicious activity reports, and developing strong relationships with partners. Competitive salary + RSUs + benefits included.

Join Wise as a People Operations Advisor in Austin, supporting employee advisory for various teams in the Americas. Provide HR guidance, compliance support, and contribute to global projects for Wise's mission of making money transfers easier and more affordable worldwide.

The CRM Manager will lead the North and Latin American B2B CRM strategy and implementation, focusing on customer lifecycle management and communication across multiple channels. The role requires experience in B2B CRM, cross-channel communications, and stakeholder management, as well as strong analytical skills.

Senior Software Engineer role at Wise, focusing on the onboarding experience of North American customers. Responsibilities include building profile onboarding flow, ensuring compliance in verification processes, and enabling swift customer onboarding. Opportunity to lead, innovate, and collaborate globally.

Wise Platform Operations Senior Specialist role involves providing support to regional Payment Operations Teams with Global Products, maintaining efficient and secure processes, coordinating new product launches, and acting as the first point of contact for global products in Payments Operations organization.

Seeking a seasoned PR leader with deep experience in corporate and product tech communications to lead PR in the Americas. Responsible for owning Americas communications, supporting global corporate communications, leading the team, and measuring success. Must have strong experience in corporate and product communications.

As a Product Analyst at Wise, you will dive into data to extract insights that drive decisions impacting pay-in, payout, receive experiences, and liquidity management. You will work with Product Managers to establish KPIs, understand customer needs, and advocate for high-impact initiatives. This role offers autonomy, skill development, collaboration, and the opportunity to be part of revolutionizing payments globally.

Seeking an experienced Senior Account Manager to join the Wise Platform team in North America. Responsibilities include driving growth with platform partners, identifying upsell opportunities, building relationships, and collaborating with cross-functional teams to enhance product capabilities and drive growth. Must have 5+ years of experience in an Account Management or Sales role.

Customer Support Associate at Wise in Austin, TX. Provide world-class customer support via phone, chat, and email to English-speaking customers. Solve payment issues, provide general support, educate customers on products, stay updated on product features, and deliver feedback to internal teams. Hybrid position with a starting salary of $24.00 per hour, RSUs, and benefits.

The Employee Relations Senior Advisor at Wise will own employee relations matters for the Product and Engineering teams in Austin and New York. They will provide insights, recommendations, and ensure compliance with legislation. This role will contribute to People Operations projects, review operational processes, and collaborate with stakeholders to drive the People team's impact.

Financial Crime Risk Analyst role at Wise Platform in Austin, Texas. Responsible for monitoring financial crime risks of integrated partners, assessing documentation quality, and communicating findings to stakeholders. Developing strategies for risk mitigation and maintaining compliance integrity with partners. Collaborating with various teams across the organization to manage ongoing monitoring and facilitate growth of partners.

Join Wise as a Customer Support Associate (Spanish Speaker) in Austin, Texas. Provide excellent customer service in English and Spanish through various channels. Work flexible shifts and collaborate with internal teams to ensure a great customer experience. Ideal for bilingual individuals with strong communication skills and a growth-oriented mindset.

Seeking a highly experienced Head of Business Development to lead the Online Platforms vertical team in North America at Wise, focusing on building partnerships and expanding Wise Platform capabilities.

Senior Customer Success Manager role at Wise, responsible for managing operational relationships with partners in Brazil, analyzing data to drive strategic improvements, and scaling internal operations. Required to be fluent in Portuguese and have a strong customer service background.