Partner Marketing Manager - Hybrid

| Austin, TX, USA | Hybrid
Employer Provided Salary: 79,968-135,240 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

Partner Marketing Manager - Hybrid 

Austin, Texas 

BigCommerce is one of the fastest growing eCommerce platforms in the industry and we’re hiring an innovative, growth-mindset Partner Marketing Manager to be responsible for developing, driving and executing integrated marketing programs with assigned strategic partners.

You will work with some of our top agency services and technology partners to build and execute collaborative marketing efforts, including joint go-to-market and multi-channel marketing plans  to achieve mutual goals and objectives. As a primary marketing contact for multiple partners, you will serve as a trusted collaborator and leader advising them how to market for growth. 

You will play a key role in our long-term growth strategy of engaging and growing our customers via third-party partner integrations. 

The right candidate is an experienced, energetic marketer and team player who manages  collaborative marketing campaigns across internal teams and strategic partner stakeholders.

 What You’ll Do:

  • Develop and execute  joint partner marketing campaigns with partners to obtain new BC customers via lead generation and deal registrations

  • Ideate and jointly plan with a partner’s marketing team to develop and execute agreed upon marketing and communications programs across various available channels (examples: in-app messaging, email, demand gen channels) 

  • Establish clear KPIs for each partner and associated partner marketing activities, including lead generation, pipeline contribution, and revenue impact

  • Collaborate with internal marketing subject matter experts for planning, resourcing, optimizing and executing integrated campaigns agreed upon with partners

  • Drive merchant adoption of solutions with revenue impact at the forefront of your programs 

  • Execute and optimize marketing strategies and campaigns to meet or exceed success metrics

  • Be a trusted liaison working closely with BigCommerce stakeholders and partner marketing counterparts to align internal teams for success

  • Manage projects and communications internally and with partners to achieve agreed upon success metrics

  • Conduct performance reviews on project completion and as a quarterly readout to analyze the effectiveness of partner marketing efforts and identify areas for improvement.

  • Develop scalable marketing assets, campaigns, content and engagement strategy to serve partners

  • Report and analyze metrics to marketing leadership

Who You Are:

  • Experience
    • 5+ years of SaaS software/technology marketing experience, preferably in ecommerce and time focused on enterprise-level partner marketing 

    • 3+ years experience in strategic/tactical campaign management and event management to drive awareness and lead / qualified opportunity creation

    • Experienced Marketer with an amazing portfolio of enterprise-level partner campaigns that demonstrate deep understanding of account-based, field, and events marketing, ideally in the social commerce, marketplaces, and or ads space

    • Proven experience on cross-functional teams, creating success and instilling best practices

  • Customer Focused - You have passion for the partner ecosystem, understand profiles of various types of partners and their programmatic requirements, and want to deliver the best experience possible for future and current customers

  • Excellent Communicator - An excellent written/verbal and interpersonal communicator who builds cross functional bridges and success

  • Highly Collaborative - You have a true team mentality (your work requires collaboration with partners in Business Development, Product Marketing, Customer Support and much more) and demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners

  • Adaptable - You are flexible and efficient, with the ability to manage multiple priorities, and adjust quickly to the changing need of the business

  • Composed - You have the ability to balance Getting Sh*t Done with humility and sense of humor and know how to execute consistently in a fast-paced, high pressure, dynamic environment

  • Ethical - You believe in our mission, share our values and understand that it’s not just about what you get done, but also how you do it

  • Desire to win - You are a friendly competitor who wants to win and GSD

#LI-AL1

Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Targeted salary range

$79,968$135,240 USD

Diversity, Equity & Inclusion at BigCommerce

 

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
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    • CassandraDatabases
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    • HiveDatabases
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    • TableauAnalytics
    • PhotoshopDesign
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    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin.

What are BigCommerce Perks + Benefits

BigCommerce Benefits Overview

We empower our employees to think big and do great work by offering a positive work environment and outstanding benefits.

For your health: We offer multiple national medical insurance plans including PPO and HDHP options. We also offer a PPO dental plan and vision insurance.

For your wealth: We offer a 401(k) retirement plan, a Health Savings Account (HSA), a Healthcare Flexible Spending Account (FSA), and a Dependent Care Flexible Spending Account (DCRA) as pre-tax benefits. We also offer company paid life insurance up to 3 times your annual salary, as well as company paid short-term & long-term disability insurance.

For your resilient self: We care about your wellbeing in addition to your health and wealth. To assist with that, we offer paid vacation leave (15 days PTO for hourly employees and open vacation for our salary employees). All employees receive paid sick leave, paid volunteer time, and a paid wellness day. We have multiple family benefits for caregivers including paid parental leave, newborn child sick leave, adoption assistance, and a flexible return to work policy. We also offer educational reimbursements, a free BigCommerce ecommerce store, and an Employee Assistance Program.

Last, but definitely not least, we like to enjoy ourselves at work. We have company-sponsored employee programs including Employee Resource Groups, culture clubs, even virtual events.

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Open door policy
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
BigCommerce offers equity to employees through a number of different occasions, including an annual equity performance review period.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
We offer employees parking in a garage on the property.
Fitness stipend
Onsite gym
Professional Development
Job training & conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Lunch and learns
Promote from within
Mentorship program
Career mentorship is available.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs that help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work.

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