Description
Remote OR Hybrid : Reporting where work can/needs to be performed / collaboration should happen. If the person lives w/n 50 miles of such a location, they are expected to come in three times a week. If they do not live within 50 miles of any of those locations, they don't need to report in.

• This role is based remotely but if you live within a 50-mile radius of [Detroit, Warren, or Milford], you are expected to report to that location three times a week, at minimum.
• This Job is eligible for relocation benefits

What You'll be Part of:
Digital Services & Experiences (DSX) is a division within General Motors' Software organization tasked with ensuring our customers enjoy world class experiences inside and adjacent to their vehicles. We own the go-to-market approach as part of the enterprise shift to deliver ongoing digital experiences to our customers. The Revenue Operations team specifically is tasked with ensuring revenue growth is future proofed, imagining how things could be rather than the current landscape. In the near term, this team will instill confidence in our long term plans, continuously questioning whether we're measuring the right things to earn customers for life. The Revenue Ops team has an outsized impact on enterprise revenue and profitability, and is looking to continue strengthening our focus on insights to accelerate our growth plans. If you're a business savvy professional, highly skilled in finding and deriving insights through your strong analytical and technical capabilities, let us get to know you.
Some of what you'll do:

• Identify opportunities / schemes leading to step function acquisition or retention improvements
• Build self service solutions for you and the team to leverage / improve our operations
• Create and adjust queries for ad-hoc analysis on existing data assets
• Stand up visualizations, when appropriate, for easier insights and storytelling
• Strengthen our understanding of customer lifetime value (CLV) through insights around omni-channel acquisition and churn

Some of what will help you be successful:

• Proven business acumen while also capable of self service when it comes to leveraging analytics to guide business outcomes
• History of cross training analytical/technical skills to junior talent
• High competency with scripting languages (e.g. SQL), BI visualization tools (e.g. Power BI), and data manipulation (e.g. KNIME)
• Ability to atomize components of CLV and influence the appropriate decisioning based on your insights / storytelling
• Expertise in developing and maintaining a financial model, business case, or similar
• Exhibited capacity to fall short, be wrong, fail, and apply learnings to future endeavors
• Track record of influencing without authority, as you'll be an individual contributor

About you:

• Win or learn mindset. Be ready to define what that mindset means to you
• You live in the future, seeing things how they could or should be, not how they are
• Your default wiring is set to "Yes, if"
• You have an undeniable bias toward action; you're not afraid to make decisions and take on the accountability for the outcomes
• You're a connecter, you work well cross functionally, ensuring we maintain an "anti-silo" culture
• You're seeking an experience embedded in a business unit rather than an analytics CoE
• You take pride in your creativity but you're a quant / data person and logic is foundational to who you are
• You're unwavering in pursuit of how we scale this division of General Motors
• You're motivated by ambitious goals and obsessed with how you can make an impact

Additional Description
Potential experience:

• Minimum 5 years experience; example areas may include:
  • eCommerce
  • Subscription performance management
  • Finance
  • Analytics
• Experience in high growth business, especially within an enterprise environment

COMPENSATION : The median level of salary compensation for this role is $93,400.00 to 149,200.00 Annually
BONUS POTENTIAL : An incentive pay program offers payouts based on company performance, job level, and individual performance.
BENEFITS : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
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General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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