Chargeback Associate

| Austin, TX, USA
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The Role

The Chargeback Associate works with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality) to assure Tesla is fully reimbursed from suppliers for the Production parts quality.

Responsibilities

  • Process the non-conformant material from supplier quality issues
  • Maintain and control the non-conformant inventory on the designated location
  • Keep RTV inventory clean by investigation transaction history and executing required inventory chargebacks to vendors
  • Work with the resolution of contested or rejected chargebacks
  • Coordinate the shipment of goods back to supplier
  • Manage all return transactions including monitoring daily transactions for accuracy
  • Deal with sensitive information accordingly (Always double checked with higher management which information allowed to be shared)

Requirements

  • Experience on Inventory control and non-conformant material management
  • Ability to handle multiple projects simultaneously
  • Intermediate Excel knowledge (large data analysis)
  • Good communication skills and have attention to detail and accuracy
  • Must be able to move around freely in the facility and lift samples up to 30 lbs
  • Forklift certification
  • Must be able to work with phone and extensively with computer

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
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    Location

    Austin, TX

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