Director of Inside Sales
uShip is the world’s first and largest shipping marketplace. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. Customers save money and service providers use their empty cargo space – everyone wins! We’re an Internet company focused on solving a real-world problem and having loads (pun intended) of fun along the way. Our service providers were even featured in A&E’s real life drama, ‘Shipping Wars.’
Since launching uShip in 2004, our mission has been to be the world’s leading online solution for shipping anything, anytime, anywhere. We are passionate about empowering buyers and providers of transportation services to efficiently conduct business on an unbiased, transparent and competitive platform.
If you are a motivated, smart, and driven individual who wants to work in an energetic and entrepreneurial environment with outstanding career and growth opportunities, then this is the career opportunity for you!
Position Overview
uShip is seeking a talented individual to join our team as a full time Director of Inside Sales. The director of inside sales is responsible for a team of managers and individual contributors which acquire SMB customers through a variety of sales strategies. Importantly, the role is focused on strategic leadership of inside sales for uShip’s industry leading freight product offering. Strategic leadership requires a deep understanding of uShip’s competitive landscape, sales tactics, team development and motivation, and customer needs.
Responsibilities of the Director of Inside Sales
Establishes revenue objectives by forecasting and developing annual sales plans; projecting expected sales volume and profit for existing and new products; and re-forecasting revenue performance periodically
Collaborate with marketing to create and execute on novel customer acquisition strategies and tactics
Collaborate with product to prioritize and implement features/functions which enhance the online/mobile experience of uShip’s freight platform
Establishes and adjusts selling prices by monitoring supply, demand, and price sensitivity
Maintains sales staff by collaborating with HR on talent identification, interviews, and training
Follow through on plans/objectives, hold team accountable, assist team in achieving success on their goals/objectives
Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Responsibilities of the team reporting to the Director of Inside Sales
Handles inbound/outbound calls from potential business partners that express interest in our product
Conducts intro and initial value proposition calls via the phone/internet
Effectively able to generate leads, qualify leads, and assess their value
Drive Qualified Opportunities through the Sales Process
Effectively articulate the uShip value proposition
Break down barriers to entry and engage with key decision makers
Track all activity, contacts, accounts and opportunities in Sugar CRM
Effectively manage pipeline and meet aggressive goals
Experience and Education for Director of Inside Sales
Experience recruiting, developing, and maintaining inside sales talent
Experience collaborating with Product and Marketing teams
Experience creating annual revenue plans for inside sales and re-forecasting revenue targets periodically based on new information
At least 5 years experience in phone sales & lead generation
Experience selling SaaS-based technology solutions
Experience being a player/coach to new team members
Experience with CRM solutions and driving lead lifecycle across the sales team
Ability to work independently and in a team, be self-motivated and driven
Ability to manage multiple priorities and meet deadlines
Strong Oral & Written Communication skills
Background in logistics or transportation preferred
Bachelor’s degree preferred
Why work at uShip?
High caliber, self-motivated team interested in the success of our teammates, our customers and our company
Collaborative environment
Competitive Salary
100% Paid health and dental insurance
Pre-IPO Stock Options
Annual complimentary uShip Shipping Allowance ($500)
Complimentary lunch, snacks, and drinks
Dog friendly office
Casual dress code