We are growing...and we need new talent! This is a great role to enter a fast-paced, target- driven environment for someone who relishes a challenge and loves talking to new people. If this sounds like something you’d want to do - we want to meet with you.

The Role

The ecommerce client team is looking to expand its desk with a highly motivated and enthusiastic new member. This is an exciting opportunity for an individual with a firm grasp on financial markets and business structures to move to one of the most innovative and fastest growing international payments companies in the US. This is a highly rewarding position for the right candidates and an excellent career opportunity.

Responsibilities:

• Day-to-day management of the smaller ecommerce clients.
• Answering client queries for ecommerce clients by phone and email
• Booking trades and payments, as well as assisting with transactions booked via World First Online
• Promoting the World First online platform
• Following up on “non-dealt” registrations to ensure high conversion levels
• Promoting our various products, e.g. rate alerts, forward contracts, firm orders to ensure client retention.
• Overflow account management support to the wider team of dealers
• Liaising with support departments within the company to ensure smooth running and communication.
• Assisting with general admin tasks.

Who you are

• You love talking to new people.
• You are a motivated, self-starter who is extremely organized and uses initiative.
• Accuracy and attention to detail drive you every day.
• You are good with people, possess an excellent telephone manner and above all, you are a team player.
• You will have an associate degree or higher (recommended)
• Speak English fluently - fluency in at least one more language is helpful.
• FX knowledge is desired but not required

Compensation package

• Competitive salary 
• Excellent benefits package including medical, dental, and vision benefits, generous PTO policy, 401K contribution
• Great perks including free breakfast, Friday drinks fridge, bi-annual company parties, team night and WorldPerks for exclusive employee discounts