Top Customer Success Jobs in Austin, TX

The Customer Success Manager at Carrot is responsible for supporting new and existing customers, driving retention, increasing member engagement, and maintaining high levels of customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of Carrot's product, and respond to customer needs.

As a Governance Specialist, you will support and collaborate with internal groups and employees focusing on new ideas, solutions, team calls, mentoring, partnerships with colleagues, hiring managers, and HR. Responsibilities include being the initial Talent Acquisition point of contact for questions and concerns, modifying and communicating policies, providing governance and compliance training, supporting recruitment projects, conducting data audits, providing immigration support, counseling on immigration processes, and identifying process improvements.

Senior Collections Specialist responsible for handling customer inquiries and resolving past due balances. Requires 3+ years of experience in collections with strong communication and time management skills. Hybrid role located in Scottsdale, AZ office at Realtor.com®.

Passionate Client Support Specialist needed for Democratic and progressive campaigns and nonprofits. Provide frontline support, conduct web-based training, and assist organizations in using technology tools effectively. Must have experience in compliance, fundraising, and email tools. Strong communication and problem-solving skills required.

The Customer Success Manager, Enterprise at AlertMedia takes ownership of customer relationships, focusing on Enterprise accounts to drive adoption, retention, and growth. Responsibilities include conducting Quarterly Business Reviews, providing strategic guidance, and supporting customer health. The role involves proactive customer engagement and fostering a partnership mentality.

As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes. You will manage the long-term relationship by becoming a trusted advisor to strategic customers and executive stakeholders.

Seeking an Enterprise Renewals Specialist to support the Field Sales Organization in driving ARR retention at scale through various renewal activities and cross-functional partnerships. Responsible for contract processes, pricing policies, and complex quoting requests to secure renewal contracts and drive operational discipline in the field.