Top Customer Success Jobs in Austin, TX

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

The Customer Success Manager at AlertMedia fosters customer relationships, drives adoption and retention, and collaborates with teams to ensure customer success through effective communication and problem-solving.

The Customer Success Manager II at Braze will drive client renewals and product adoption, manage customer relationships, and advocate for customers' needs. This role requires fostering strong partnerships to ensure customer satisfaction and retention, along with a focus on strategic guidance and support.

Lead and grow the Client Success team, develop strategic programs for client retention and satisfaction, collaborate with Sales and Marketing for an outstanding client journey.

The Customer Success Manager, Channel is responsible for managing relationships with channel partners, driving revenue, and ensuring customer satisfaction through contract negotiations and conflict resolutions.

As a Senior Digital Customer Success Manager, you'll manage enterprise customer adoption, drive engagement, build relationships, and demonstrate product value for retention and growth.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

As a Customer Success Operations Manager, you'll design and maintain customer success processes, collaborate across departments, improve data flow, and drive operational excellence.

Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.

The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.

The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.