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Top Customer Success Jobs in Austin, TX

Reposted 2 Days AgoSaved
Hybrid
Austin, TX
50K-80K Annually
Junior
50K-80K Annually
Junior
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.
Top Skills: Customer SuccessSaaSSalesSecurity
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
47K-64K Annually
Junior
47K-64K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.
Top Skills: Customer SuccessIotSaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
Austin, TX
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills: Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Reposted 13 Minutes AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Oversee the Customer Success team, driving retention, adoption, and revenue growth through strategic leadership and account management.
Top Skills: Salesforce
YesterdaySaved
Hybrid
Austin, TX
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance partner relationships in banking and fintech by driving operational performance, retention, and continuous improvement in payment solutions. Responsibilities include data analysis, incident management, and cross-functional collaboration to achieve better customer outcomes.
Top Skills: AchAPIsPayment RailsRtpWebhooksWire
Reposted 2 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.
Top Skills: Cloud ApplicationsSaaSSase
Reposted 2 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.
Top Skills: CloudflareGainsight
Reposted 2 Days AgoSaved
Hybrid
Austin, TX
111K-153K Annually
Mid level
111K-153K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.
Top Skills: Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
Reposted 2 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead the Customer Success Manager team, ensuring customer satisfaction by mentoring staff and driving adoption of Cloudflare solutions through collaboration with various teams.
Top Skills: Cloudflare SolutionsCspNetworkingSecurity
3 Days AgoSaved
In-Office or Remote
Austin, TX
167K-263K Annually
Senior level
167K-263K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build relationships with executives, drive product adoption, lead customer success plans, and collaborate across teams to enhance customer experience and value.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
Reposted 3 Days AgoSaved
Hybrid
Austin, TX
Junior
Junior
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Associate Customer Success Manager will manage client relationships, facilitate implementations, analyze customer needs, and ensure satisfactory service delivery.
Top Skills: MS OfficeSalesforce
4 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
The Strategic Customer Success Manager owns high-value customer relationships, drives adoption and retention, executes strategic initiatives, and partners with various teams to achieve customer goals.
Top Skills: ExcelGainsightSalesforce
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Reposted 4 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
eCommerce
The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Customer Success Manager supports enterprise and mid-market clients through their post-sale lifecycle, driving customer engagement, adoption of solutions, and renewal revenue growth.
Top Skills: AICrmsCspsGainsightSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.
Top Skills: AIMachine Learning
8 Days AgoSaved
Remote or Hybrid
Austin, TX
Junior
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Customer Success Manager, you will develop relationships, analyze customer needs, and promote product adoption while managing accounts.
Top Skills: Salesforce
Reposted 8 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Professional Services • Software • Energy
The Client Program Manager oversees Capital Management implementations, ensuring client satisfaction, managing projects, and fostering client relationships for ongoing success.
Top Skills: ExcelGoogle DocsMicrosoft WordPowerPoint
Reposted 8 Days AgoSaved
In-Office
Austin, TX
Entry level
Entry level
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.
9 Days AgoSaved
Remote or Hybrid
Austin, TX
45K-76K Annually
Junior
45K-76K Annually
Junior
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The role involves managing internal knowledge, documenting processes, supporting communication, and curating customer-facing assets within the Customer Success Delivery organization.
Top Skills: ConfluenceGainsightHighspotSlack
Reposted 12 Minutes AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
Reposted 12 Minutes AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted YesterdaySaved
Remote or Hybrid
Austin, TX
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
Reposted 10 Days AgoSaved
In-Office
Austin, TX
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.
Top Skills: Data AnalyticsGenerative Ai
11 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.
Top Skills: CloudDatabaseGainsightInfrastructureMongoDBSalesforce
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
62K-105K Annually
Mid level
62K-105K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
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