Top Customer Success Jobs in Austin, TX
The Customer Success Manager at ServiceNow acts as an advocate for customers, overseeing a portfolio to help achieve business outcomes and promote product adoption. Responsibilities include driving customer engagement, ensuring technical health, resolving client issues, and building strong customer relationships.
The Support Specialist, Workforce at Restaurant365 is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, providing customer training, and ensuring a delightful experience for clients. The role requires attention to detail, technical expertise, strong communication skills, and the ability to work on multiple tasks simultaneously.
The Onboarding Specialist at Bonterra guides new customers in using Donor Management Software for small to mid-sized nonprofits, ensuring they achieve desired outcomes. They manage customer relationships, deliver onboarding sessions, track product usage data, and advocate for customer success. The role involves troubleshooting, managing accounts, maintaining KPIs, and communicating with customers to encourage completion of onboarding criteria within 90 days.
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As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will also focus on developing skills within client success and maintaining strong customer relationships.
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The Product Support Representative (PSR) at Pluralsight is responsible for providing exceptional customer support, handling inquiries, escalating issues when needed, and collaborating with team members. This role requires strong communication skills, support experience, and a technology-oriented mindset.
The Clinical Workflow Specialist at Imprivata is responsible for bridging the gap between clinical and IT personnel in healthcare organizations, providing consultative advice on industry best practices, regulations, and optimizing clinical workflows.
Seeking a Senior Manager, Customer Solutions to lead the team in ensuring seamless integration of product solutions for enterprise clients and improving the customer experience from contract closure to account kickoff.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers and managing all post-sale experiences. Develop and maintain long-term relationships with stakeholders, work cross-functionally with internal teams, manage customer feedback, and drive retention and growth through product value demonstration.
The Senior Enterprise Account Manager will strengthen and grow relationships with key accounts, ensure renewals and growth, serve as the main point of contact, and provide strategic guidance to clients.
Join the Client Experience team as a Customer Support Analyst at Iodine, providing best-in-class service, troubleshooting customer inquiries, maintaining detailed records, and driving product experience. Must have technical aptitude, healthcare industry familiarity, and experience with support ticketing systems.
Top Companies in Austin, TX Hiring Customer Success Roles
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