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Top Customer Success Jobs in Austin, TX

Reposted 4 Days AgoSaved
Hybrid
Austin, TX
50K-80K Annually
Junior
50K-80K Annually
Junior
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.
Top Skills: Customer SuccessSaaSSalesSecurity
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
47K-64K Annually
Junior
47K-64K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.
Top Skills: Customer SuccessIotSaaS
Reposted 7 Days AgoSaved
Remote or Hybrid
Austin, TX
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills: Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Reposted YesterdaySaved
Hybrid
Austin, TX
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager will ensure customer satisfaction, retention, and growth by managing post-sale experiences, building relationships, and driving product adoption.
Top Skills: Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
2 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Fintech • Real Estate • Security • Software • Financial Services • Cybersecurity • PropTech
Lead and develop Customer Success teams, ensuring customer retention, growth, and strategic account management for Mid-Market and Enterprise clients. Establish processes and coach CSMs for success in a high-growth SaaS environment.
Reposted 2 Days AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Oversee the Customer Success team, driving retention, adoption, and revenue growth through strategic leadership and account management.
Top Skills: Salesforce
3 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance partner relationships in banking and fintech by driving operational performance, retention, and continuous improvement in payment solutions. Responsibilities include data analysis, incident management, and cross-functional collaboration to achieve better customer outcomes.
Top Skills: AchAPIsPayment RailsRtpWebhooksWire
Reposted 4 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.
Top Skills: Cloud ApplicationsSaaSSase
Reposted 4 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.
Top Skills: CloudflareGainsight
Reposted 4 Days AgoSaved
Hybrid
Austin, TX
111K-153K Annually
Mid level
111K-153K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.
Top Skills: Cloud ApplicationsCloud SecurityComputer NetworkingSaaSSase
Reposted 4 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead the Customer Success Manager team, ensuring customer satisfaction by mentoring staff and driving adoption of Cloudflare solutions through collaboration with various teams.
Top Skills: Cloudflare SolutionsCspNetworkingSecurity
5 Days AgoSaved
In-Office or Remote
Austin, TX
167K-263K Annually
Senior level
167K-263K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build relationships with executives, drive product adoption, lead customer success plans, and collaborate across teams to enhance customer experience and value.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
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Reposted 5 Days AgoSaved
Hybrid
Austin, TX
Junior
Junior
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Associate Customer Success Manager will manage client relationships, facilitate implementations, analyze customer needs, and ensure satisfactory service delivery.
Top Skills: MS OfficeSalesforce
6 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
The Strategic Customer Success Manager owns high-value customer relationships, drives adoption and retention, executes strategic initiatives, and partners with various teams to achieve customer goals.
Top Skills: ExcelGainsightSalesforce
Reposted 6 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
eCommerce
The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Customer Success Manager supports enterprise and mid-market clients through their post-sale lifecycle, driving customer engagement, adoption of solutions, and renewal revenue growth.
Top Skills: AICrmsCspsGainsightSalesforce
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.
Top Skills: AIMachine Learning
10 Days AgoSaved
Remote or Hybrid
Austin, TX
Junior
Junior
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Customer Success Manager, you will develop relationships, analyze customer needs, and promote product adoption while managing accounts.
Top Skills: Salesforce
Reposted 7 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 7 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 7 Hours AgoSaved
Remote
Austin, TX
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted 10 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Professional Services • Software • Energy
The Client Program Manager oversees Capital Management implementations, ensuring client satisfaction, managing projects, and fostering client relationships for ongoing success.
Top Skills: ExcelGoogle DocsMicrosoft WordPowerPoint
Reposted 10 Days AgoSaved
In-Office
Austin, TX
Entry level
Entry level
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.
11 Days AgoSaved
Remote or Hybrid
Austin, TX
45K-76K Annually
Junior
45K-76K Annually
Junior
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The role involves managing internal knowledge, documenting processes, supporting communication, and curating customer-facing assets within the Customer Success Delivery organization.
Top Skills: ConfluenceGainsightHighspotSlack
Reposted YesterdaySaved
Remote
Austin, TX
150K-185K Annually
Mid level
150K-185K Annually
Mid level
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills: C#C++Python
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