Top Customer Success Jobs in Austin, TX

The Card Payment Compliance Specialist is responsible for ensuring compliance with Visa and Mastercard regulations, including Payment Card Industry Data Security Standards (PCI DSS). Key responsibilities include regulatory compliance, technical implementation, audits and assessments, training and communication, reporting and documentation, and continuous improvement.

As a Client Success Associate, you will be responsible for managing load boards, scheduling appointments, tracking shipments, and providing timely updates to clients. You will also focus on developing skills within client success and maintaining strong customer relationships.

The Customer Success Associate at Zogo will serve as the primary point-of-contact to clients, facilitate product-related requests, lead new clients through onboarding processes, identify upsell opportunities, work with the Product team for client alignment, negotiate renewals, build partnership strategies, and collaborate with Sales for revenue generation. This role requires 3+ years of experience in Account Management or Customer Success, a collaborative mindset, problem-solving skills, ability to manage internal and external responsibilities, and proficiency in MS Word, Powerpoint, Excel, and SQL.

The Client Partner - Acquisition at Snap Inc. will be responsible for building and managing partnerships with brands and agencies to expand their digital presence on Snap. This role requires strong presentation and people skills, the ability to manage multiple projects, and a deep understanding of digital advertising. Responsibilities include securing business opportunities, providing top-notch customer service, developing sales strategies, and analyzing campaign performance.

Chronosphere is seeking a Customer Success Architect to ensure customer success by leveraging problem-solving skills, deep product knowledge, and relationship management. The role involves serving as a trusted advisor, expanding networks, detecting risks, driving adoption, and advocating for customers.

The Customer Success Manager, SMB at AlertMedia takes ownership of customer relationships, focusing on SMB accounts to drive adoption, retention, and growth. Responsibilities include conducting QBRs, supporting customer health, and collaborating with various teams for strategic guidance.

A Customer Success Manager role at Closinglock, responsible for building, retaining, and growing a book of business comprising the company's largest customers. The role involves serving as the voice of the customer within Closinglock and collaborating with various teams to ensure customers realize value from the product and achieve their business goals.