Top Customer Success Jobs in Austin, TX

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

Lead and develop Customer Success teams, oversee Enterprise customer journeys, drive Growth Retention Rate and Net Revenue Retention, and ensure exceptional customer experiences.

As Director of Digital Customer Success, you will lead the strategy to enhance customer retention and satisfaction, mentoring a team and collaborating cross-functionally to improve customer experiences and drive business growth.

The Associate Customer Success Manager will manage client relationships, facilitate implementations, analyze customer needs, and ensure satisfactory service delivery.

Lead and develop a team of Client Success Managers to drive client satisfaction, retention, and maximize business outcomes through effective strategies and operational excellence.

Lead and develop a Digital Client Success Management team, overseeing client engagement strategies and ensuring retention through technology. Focus on operational excellence and cross-functional collaboration to enhance client experience.

Oversee the Customer Success team, driving retention, adoption, and revenue growth through strategic leadership and account management.

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.

The Customer Success Manager will partner with sales and product teams to enhance customer experience, oversee onboarding, address customer needs, and drive product adoption and expansion opportunities.

As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

The Customer Success Manager at AlertMedia fosters customer relationships, drives adoption and retention, and collaborates with teams to ensure customer success through effective communication and problem-solving.

The Customer Success Manager II at Braze will drive client renewals and product adoption, manage customer relationships, and advocate for customers' needs. This role requires fostering strong partnerships to ensure customer satisfaction and retention, along with a focus on strategic guidance and support.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The Growth Account Manager at Papaya Global will build client relationships, drive strategy, ensure customer success, and promote product adoption in a fast-paced environment.

Lead and grow the Client Success team, develop strategic programs for client retention and satisfaction, collaborate with Sales and Marketing for an outstanding client journey.

The Client Program Manager oversees Capital Management implementations, ensuring client satisfaction, managing projects, and fostering client relationships for ongoing success.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.