Top Customer Success Jobs in Austin, TX

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Customer Success Manager will ensure customer satisfaction, retention, and growth by managing post-sale experiences, building relationships, and driving product adoption.

The Senior Customer Success Manager will build relationships with financial institutions, ensure customer satisfaction, and drive cross-sales for Q2's banking solutions.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

As a Customer Success Manager, you will develop relationships, analyze customer needs, and promote product adoption while managing accounts.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

Senior-level Customer Success Engineer who resolves complex database and cloud infrastructure issues for large customers. Provide hands-on support and architecture for MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch; design HA, replication, sharding, and performance optimizations. Lead incident response, mentor junior engineers, create documentation and run workshops, and partner with sales/product to drive customer success and platform improvements.

As a Digital Customer Success Product Manager, you'll enhance digital products and experiences, working with teams to improve customer outcomes through data insights and optimize customer success strategies.

The Enterprise Customer Success Manager at AlertMedia builds strong relationships with enterprise clients, driving strategic guidance, customer health, retention, and growth through consultative approaches and effective communication.

The Customer Success Manager is responsible for managing post-sale experiences for mid-market customers, ensuring retention and satisfaction while fostering relationships and coordinating business reviews.

The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.

The Customer Success Manager ensures customer satisfaction and success post-sale, manages relationships, and drives product adoption, requiring 3+ years of experience in Customer Success or Account Management.

The Customer Success Manager ensures customer satisfaction post-sale, drives customer adoption of Cloudflare solutions, manages relationships, and facilitates retention and growth through strategic planning and execution.

The Senior Customer Success Manager will oversee operational strategies for banking and fintech partners, focusing on retention, performance analysis, and cross-functional collaboration to enhance service delivery and partner satisfaction.

The Principal Customer Success Manager at Klaviyo will manage and strategize with mid-market customers to enhance their use of the platform, ensuring growth and retention through relationship building and effective program management.

The Customer Success Manager will manage a book of 50-60 energy vertical accounts, execute sales goals, collaborate with teams, and forecast business growth.

The Senior Customer Success Manager at Q2 manages relationships with financial institutions, ensuring customer satisfaction through support and strategic guidance to drive product usage and renewals.

The Customer Success Manager will manage reseller partnerships, drive revenue retention, negotiate contracts, and analyze marketing trends to propose solutions.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

Manage customer relationships within state and local government, ensuring success with monday.com's platform. Lead onboarding, drive product adoption, and influence product development based on client feedback. Conduct webinars and consultations to educate clients, while developing success plans and uncovering upsell opportunities.