Top Customer Success Jobs in Austin, TX

6 Days AgoSaved
Remote or Hybrid
Austin, TX
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.
Top Skills: AIGainsightSalesforce
Reposted 18 Hours AgoSaved
In-Office
Austin, TX
Entry level
Entry level
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
170K-213K Annually
Mid level
170K-213K Annually
Mid level
Artificial Intelligence • Cloud • Software
The Customer Success Manager at Vercel will drive consumption growth across enterprise accounts, fostering executive relationships and delivering strategic support to enhance the adoption of Vercel's platform.
Top Skills: Ai-Native DevelopmentCi/Cd PipelinesFrontend Architecture
Reposted 3 Days AgoSaved
In-Office
Austin, TX
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager will manage 50-60 accounts within the Power & Renewables sector, execute sales goals, upsell clients, and collaborate with technical advisors and customer education managers to enhance ROI and customer experience.
Top Skills: AISaaS
Reposted 3 Days AgoSaved
In-Office
Austin, TX
125K-153K Annually
Senior level
125K-153K Annually
Senior level
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
As a Manager, Customer Success Engineering, you'll lead a team supporting cloud infrastructure and AI workloads, improving customer experience and managing operations.
Top Skills: AIAWSAzureCloudDatabasesGCPKubernetesPythonPyTorchRestful ApisScikit-LearnTensorFlow
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.
Top Skills: Cloud ComputingGainsightMongoDBSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
75K-100K Annually
Junior
75K-100K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.
Top Skills: ContentPaid MediaSeoShopifySocial MediaSquarespaceWordpress
Reposted 4 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
70K-90K Annually
Junior
70K-90K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.
Top Skills: Content MarketingDigital MarketingSeoSoftware Implementation
4 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
95K-102K Annually
Mid level
95K-102K Annually
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager at Braze, you will engage with high-profile clients, driving renewals, feature adoption, and customer advocacy while ensuring account health and value delivery through strategic partnerships and support coordination.
Top Skills: APIsDirect MarketingHTMLMarketing AnalyticsMarketing AutomationMobileSaaS
4 Days AgoSaved
Hybrid
Austin, TX
Mid level
Mid level
Fintech • Information Technology • Financial Services • App development
The Customer Success Associate will manage client relationships, lead onboarding, identify upsell opportunities, collaborate on product improvements, and negotiate renewals to achieve revenue targets.
Top Skills: ClientsuccessExcelGoogle SuiteHubspotMs WordPowerPointSQL
5 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
101K-198K Annually
Expert/Leader
101K-198K Annually
Expert/Leader
Big Data • Cloud • Software • Database
The Strategic Customer Success Manager will advise C-suite leaders on leveraging MongoDB for IT transformations, maximize customer success, and drive retention and consumption for strategic accounts. Responsibilities include managing account programs, conducting business reviews, and influencing product roadmaps based on customer insights.
Top Skills: MongoDB
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5 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
The Strategic Customer Success Manager manages high-value accounts, driving adoption and growth through partnership strategies and collaboration with various teams, while ensuring customer satisfaction and retention.
Top Skills: GainsightSalesforce
Reposted 5 Days AgoSaved
Hybrid
Austin, TX
142K-178K Annually
Senior level
142K-178K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.
Top Skills: CitrixWindowsMobile Device ManagementSalesforceVMware
6 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
The Customer Success Manager at LogicMonitor is responsible for customer success, retention, and growth. They manage relationships and drive adoption of the platform, collaborating with internal teams and customer stakeholders to ensure value delivery and account health.
Top Skills: CloudIt InfrastructureObservabilitySaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Mid level
Mid level
Automotive • Software • Transportation
The Customer Success Manager will drive customer adoption and satisfaction, manage accounts, provide training, and collaborate with teams to improve outcomes.
Top Skills: JIRASalesforce
9 Hours AgoSaved
Remote or Hybrid
Austin, TX
89K-115K Annually
Mid level
89K-115K Annually
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.
Top Skills: AsanaChurnzeroSalesforceWeb-Based Technologies
Reposted 10 Hours AgoSaved
Remote or Hybrid
Austin, TX
73K-98K Annually
Senior level
73K-98K Annually
Senior level
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.
15 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages programmatic campaigns, leads client communications, and drives campaign performance and retention. Requires extensive expertise in DSP and collaboration with sales and operations teams.
Top Skills: DspExcel
15 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.
Top Skills: DspExcel
Reposted 18 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
117K-140K Annually
Mid level
117K-140K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills: B2B RelationshipsData AnalysisKpisProject Management Software
Reposted 18 Hours AgoSaved
Remote or Hybrid
Austin, TX
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
YesterdaySaved
Remote
Austin, TX
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
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