Top Customer Success Jobs in Austin, TX

As a Product Support Representative, you'll provide exceptional support for Dropbox products. Responsibilities include delivering technical support via various channels, communicating customer-reported issues, and documenting recurring problems to enhance the product quality. You'll work closely with users, providing tailored solutions and accumulating deep knowledge of the products.

The Customer Success Business Analyst will enhance Customer Success operations by administering platforms, managing digital communications, and developing Customer Success programs. Responsibilities include overseeing Customer Engagement platforms, executing project management tasks, and improving customer satisfaction and retention.

The Sr. Cloud Support Engineer provides post-implementation technical support for SailPoint's IdentityNow, resolving complex client issues and ensuring customer satisfaction. Responsibilities include managing tickets, collaborating with internal teams, and facilitating customer knowledge sharing.

In this role, you will represent CDW's Google solutions in the K12 education market, building relationships and supporting account management. Key responsibilities include executing growth plans, generating leads, and assisting clients with adopting Google solutions.

The Manager, Client Partnerships will enhance Spectrum Reach's CTV sales efforts by developing client relationships, executing strategies for revenue growth, and collaborating with internal teams. Key activities include prospecting, client meetings, and managing account development plans to achieve sales targets in a competitive market.

As a Senior Customer Success Manager at Braze, you will guide SMB clients in utilizing their investment in Braze effectively. Your responsibilities include managing client relationships, driving product adoption, providing strategic recommendations, delivering product expertise, and collaborating with cross-functional teams to enhance customer experience and support.

The Enterprise Customer Success Manager is responsible for ensuring key strategic customers receive maximum value from the platform. This includes onboarding new customers, conducting training, and driving customer adoption and satisfaction. The role will work closely with C-suite executives and collaborate with various company teams to enhance customer retention and address their needs effectively.