Patient Outreach Specialist: Part-time, Bilingual (Spanish/English)
This specific role is to engage with patients at their physician's request to collect information which will help their physician better understand how the patient is managing with their chronic disease. You will be coordinating with the physician's staff to schedule appointments for patients who we identify as needing to see their physician to discuss a particular treatment option.
There will be no travel associated with this role.
Job Responsibilities
Call patients at the physician's request to collect information on how they are managing their chronic disease
Coordinate with clinic staff to schedule appointments for patients we identify as needing to see their physician to discuss a particular treatment option
Required Skills & Qualifications
Bilingual - Spanish and English
Has worked at a physician office calling patients before - we need you to know what those calls are like and the appropriate tone to use
Qualities & Personality
Resilient - we need to follow up with trial sites and sponsors who are occasionally unresponsive
Persuasive - you are going to be working with external stakeholders who need to understand the value of working with ePatientFinder
Charismatic - the trial site staff and PIs need to like you
Driven/Motivated to excel - we are all very hard working and ambitious people, we want to work with others who have the same values
Quick learner - you need to pick up information about new treatments
What we can offer you
Competitive pay
A kickass work environment with a great team culture
Unlimited vacation
Flexible work hours