Sales Development Representative
Role Description
Sales Development Representatives (SDRs) are responsible for identifying and creating new sales qualified leads and opportunities from targeted accounts and chase lists. The SDR is tasked with determining a single selling objective, evaluating buying timelines, and qualifying the ability to buy for each prospect. The SDR will also coordinate with their Sales Executive and Solutions Architect counterparts to determine the accounts that require research and prospecting activities to secure a sufficient flow of additional qualified opportunities. An implicit responsibility of the SDR is to conduct business dealings in a way that creates a superior prospect experience that will set the stage for effective sales follow-up, as well as future product sales.
Successful SDRs will be eligible for promotion to Sales Executive after six months.
Responsibilities
Prospect, educate, qualify, and develop Target Accounts and assigned leads to create sales-ready leads and opportunities:
Interact with prospects via telephone and email - 100+ contact per day
Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
Disseminate opportunities to appropriate sales reps, educating rep as necessary about the opportunity
Successfully manage and overcome prospect objections
Become a trusted resource and develop superior relationships with prospects
Update prospect interaction in Salesforce to ensure efficient lead management
Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
Provide closed-loop feedback to ensure continuous process optimization
Required Skills/Experience:
Up to 1 year applicable work experience
A self-starter with a track record of successful, credible lead follow-up and sales development at multiple executive levels within an organization; familiarity with marketing automation space a plus.
Pre-call planning
Opportunity qualification and objection handling
Call structure and control
Time and territory management
Proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in a CRM system was required
Ability to work in a high-energy sales team environment; team player
Positive and energetic phone skills, excellent listening skills, strong writing skills
The highest level of integrity
Proficient with standard corporate productivity tools (email, voicemail, conference calls, demonstrations, etc.)
Sales training and Salesforce experience a plus
4-year College degree required
We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.
Our Values: Because they are important to us!
Service – We come from the service industry, and like you, we know that great service is the only thing that keeps customers coming back.
Creativity – Not sure how to get that project done? We don’t let “the way we’ve always done it” get our way. We value out of the box thinkers who have fresh ways to address challenges!
Family – When you’re here, you’re family. When it’s time to go home, we respect your work-life balance so you can be with your real family.
Fun – In between (and even during) all the hard work, we like to have a lot of fun! From inter-office video contests, to fitness challenges, happy hours and Friday lunches, we keep it awesome.
Humility – Humility starts at the top and flows throughout. It’s about responsibility, acknowledging mistakes and never forgetting our humble beginnings.
Learn more about us, our story and how we became a part of the HotSchedules family of products and services. Visit the About Us page on HotSchedules.com