TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals. As a venture backed, high traction startup, we’re disrupting a huge existing market while helping companies like Nike, HubSpot, Pinterest, and hundreds more turn PR coverage into real business impact.

We’re looking for a Sales Operations Specialist to help build and scale our Salesforce instance and other sales tools for a high growth, high velocity sales organization. 

Our Culture:

Located in the heart of downtown Austin, TrendKite believes strongly that bringing on the best people will build the best company. To do that, we make sure we offer a great environment full of passionate team members who love coming to work every day and making an impact on the business and each other. As a company, we work hard, play hard, and genuinely believe in the value of our product. We're a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits.

What you'll do at TrendKite:  

The Sales Operations Specialist is responsible for design, architecture, development, and ongoing support of our Salesforce solution that supports our sales and marketing departments as well as the rest of the organization. We want a Salesforce expert who is driven, business-minded, and a problem-solver.

You’ll accomplish this by:

• Providing day-to-day end-user support for all Salesforce Users
• Work cross-functionally to maintain and improve upon SFDC integrations with both internal and third party systems
• Work closely with business partners to review operational processes and identify inefficiencies and opportunities for automation
• Analyzing current business processes and take initiative to improve efficiencies for other teams.
• Reporting in Salesforce and in Excel
• Develop and maintain training documents
• Manage user profiles, roles, permission sets, assignment rules, and license types in SFDC
• Manage new users for all other sales tools (Salesloft, InsightSquared, Join.me, etc..)
• Identify, diagnose, and resolve technical problems, escalate, track problems appropriately
• Create / customize standard and custom objects including page layouts, security rules, workflow and validation rules.
• Create and maintain reports and dashboards
• Stay up to date on SFDC capabilities and releases and identify what would be good fit for the application and organization

What you MUST bring to the table:

• 2+ years of experience as SFDC Admin
• BS/BA Degree
• Experience working across various SFDC implementations
• Demonstrated experience with integration of SFDC with other systems (central authentication, database exports/imports, LDAP, CRM, etc.)
• Jedi-level Excel skills
• Analytical and problem solving mind-set

Bonus if you have:

• Past start up experience
• Hands on experience with Apex, Visualforce Pages, Visualforce Components & Controllers, Force.com Platform
• Experience with use of the Salesforce.com APIs (via java, or through web services) to integrate Salesforce.com with other tools
• Salesforce Certified Advanced Administrator

How we'll value you as a team member:

• Competitive pay- work hard and we'll take care of you
• Medical, Dental & Vision for you and your family- we help you out with the cost! 
• Company paid life insurance - just in case
• Stock Options- we're all owners in the company
• Enjoy our vacation policy – there is no policy, balance matters
• Bites and Bytes Fridays - enjoy catered lunch while learning about our company and our industry 
• Stay fueled up with snacks, gourmet coffee, fancy beer (two on tap along with cold brew coffee and kombucha) and a stocked fridge and pantry for a quality meal
• Free Parking- worth its weight in gold in downtown Austin
• Celebrate wins with us- we've rented out a theatre for Star Wars, a party boat on Lake Austin, a custom-cocktail bar over the holidays and plenty more
• Results-oriented culture in a casual work environment
• Employee referral program- work alongside people you know are great 

TrendKite is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.