Sr. Product Manager - Traveler Mobile Apps

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The Opportunity:

Interested in an opportunity to help grow an online marketplace? Are you a Product Manager that is passionate about building great mobile app products and customer experiences? HomeAway is an exciting, international, profitable company that is transforming the market to become the world's leading vacation rental marketplace.

We are looking for a technical Product Manager to join HomeAway's Traveler & Mobile Apps product team to develop and grow our search and booking experience to help travelers discover and book a vacation rental for their vacation. The ideal candidate is a strategic thinker, analytical, detailed and results-oriented with excellent problem-solving skills and a strong work ethic. We're looking for a leader with a passion for mobile product and a desire to drive a world class user experience for vacation rental e-commerce. The Product Manager will collaborate with our mobile, traveler, and e-commerce teams. They must be able to develop a deep understanding of what problems and needs travelers have for booking their perfect vacation rental. Experience with mobile app product management is strongly preferred.

Primary Responsibilities:

- Acquire a deep understanding of what problems and needs travelers have while searching and booking vacation rentals

- Develop and execute the vision, strategy and roadmap for how travelers discover and book vacation rentals

- Collaborate with stakeholders in design, engineering, and the business at large to research requirements that balance traveler and marketplace needs 

- Evolve the product experience through a “test and learn” approach and statistical analysis of traveler behaviors

- Drive key business metrics including conversion and engagement

- Collaborate with the Business Intelligence team to track and report on key metrics (e.g. adoption, conversion, A/B test results) 

- Monitor and investigate customer feedback, net promoter scores, customer support metrics, and A/B test results to make sure customer needs and concerns are being addressed 

- Launch new features or products by collaborating with customer service, product marketing and marketing on go-to-market and lifecycle marketing strategies 

- Lead competitive watch activities to identify gaps and opportunities that will further inform the product roadmap for search and checkout

What we look for:

To be considered for the position, you must have demonstrated relevant expertise in directing product strategy and development of consumer-focused products. Product Managers should be passionate about well-designed mobile app products, end user experience, and current and evolving best practices in software development.

- 3+ years of technical Product Management experience, mobile app experience preferred

- Experience using data analysis to aid business decisions 

- Experience with A/B testing to drive improvement in customer experience and business results 

- Experience with customer centricity and voice of the customer programs 

- Strong revenue-minded product leadership to justify investment in new experiences

- Demonstrated experience in adopting product management best practices, standards, and policies

- Strong communication and presentation skills 

- High level of initiative and desire to create a world-class user experience for our customers

- BS in Computer Science or equivalent technical background

- Must be willing to travel up to 15% Domestically and Internationally

- Travel industry experience preferred

Benefits:

- Great Medical & Dental Plans

- Highly competitive salary

- Target Annual Bonus

- 4 weeks Paid Vacation

- Free Vacation Rental on a Yearly Basis (taxable benefit)

- Ability to work up to two weeks in any of our offices around the world on a yearly basis

- Free Snacks

- Weekly company update talks with our leadership team

- Free Listing on HomeAway.com

- Stand-Up Desk

- Company Stock (RSUs)

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Location

Expedia Group has three offices in the Austin area with a 16-story building now open in the Domain.

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