Content Maintenance Architect at Pluralsight (Remote)

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Job Description:
Pluralsight is the technology workforce development company that helps teams build better products by knowing more and working better together. Using our Skills and Flow products, teams can develop critical skills, improve processes and gain insights through data.
We build this exciting product ecosystem by working with smart people and uniting behind a passion for what tech can create. We're a group of good-natured, nimble go-getters dedicated to helping people and businesses build better with technology. That means when we see opportunities to create, we go for it. We don't let the unknown stop us from solving challenges and winning together. And most importantly, we treat each other like adults. If you can see possibilities where others see problems, have candid conversations to ensure all voices are heard and thrive in a collaborative environment, you'll do some of the best work of your career here.
As a Content Maintenance Architect, your primary focus will be to maintain sophisticated training tools in a variety of content mediums that will provide a path of education to our ever-growing student base. These content mediums include (but are not limited to) video lessons, live lab environments, quizzes, study guides, and practice exams. Assuring continued student success is of the utmost importance and you will play a huge part in that!
Who you're committed to being:
Do you have strong technical skills, across different technologies and domains, including at least one of AWS, Azure, or GCP? We are looking for experts in a wide range of topics such as networking, storage, cloud architecture, DevOps, and security. If you have an understanding of content production processes and standards for QA validation as well as a thorough understanding of andragogy principles and how to implement them in content (ie storytelling, use of analogies, etc to demonstrate concepts) Then we are looking for you!
In this role, we need a contributor that is deeply familiar with diagramming tools and has the ability to use those tools to tell a story. We are also seeking individuals that possess a passion for mentoring others, willingness to collaborate with the team to continually grow and improve, and is empathetic and supportive of peers.
What you'll own:
  • Maintain engaging and creative course materials that include real-world, hands-on and scenario-driven content crafted to prepare our students to meet their educational and professional goals.
  • Collaborate with Content Quality Architects in identifying remediative content.
  • Own outcomes through consistently meeting or exceeding content rating OKRs set out by leadership, and optimize workflow to continue to champion the success of our customers.
  • Understand and apply our andragogical principles in all content.
  • Regularly collaborate and engage with peers and other divisions throughout the content maintenance process to deliver market-leading content.
  • Maintain content in accordance with standards and processes within assigned project timelines and schedules.
  • Maintain high-quality, engaging content in collaboration with mentorship from Senior and Principal Training Architects.
  • Participate in course maintenance activities as assigned.
  • Contribute to daily stand-ups, retrospectives, and other team meetings.
  • Optimally uses written, verbal, and visual communication to facilitate technical discussion and share ideas.
  • Build meaningful relationships across teams to support problem-solving and knowledge-sharing.

Experience you'll need:
  • Applied IT experience of 3 or more years
  • Applied experience with cloud services + implementation
  • Mixed background in technology, particular to cloud services/deployment/ops (Chef, Ansible, Terraform, Kubernetes, Docker, etc.)
  • Held a technical position with responsibilities in a business function focusing on cloud services/development (systems engineerings, architect, consultancy, etc.)
  • Proven [relevant technology] experience or willingness to up-skill in this area
  • At least one current relevant certification in any Cloud space

#LI-LW
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • Vue.JsLanguages
    • NGINXLanguages
    • ReactLanguages
    • NodeLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • JestFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • .NETFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Feed off the energy of Downtown Austin. Sit in the grass of the Capital, talk business over Medici coffee, and become a regular at a local lunch spot!

An Insider's view of Pluralsight

How would you describe the company’s work-life balance?

Oh, it is incredible here. Pluralsight constantly reminds me how important I am to the company both personally and professionally. Pluralsight creates a space where I can work, grow, and connect with similar people in so many different parts of the world while still leaving enough room for me to focus and find joy in my personal life as well.

Chris (he/him)

Executive Assistant to the CMO

What's the biggest problem your team is solving?

The goal of a user profile is to provide a sense of identity in a personalized and centralized portfolio. Today, users provide this data in many different ways throughout the platform. Our greatest challenge is to build a unified profile with a centralized view of a user’s data to paint one clear picture of all their interactions in the platform.

Anesha (she/her)

Senior Product Manager | seeColor ERG Chair

What does career growth look like on your team?

We embrace a mindset of continuous improvement and encourage team members to take ownership of their careers. As part of that, we advise leaders and team members to co-create development plans. Whether it be up-skilling, re-skilling, or expanding their influence we believe in investing skills development and facilitating growth experiences.

Ai-ling (she/they)

SVP of Skills Content Platform

What makes someone successful on your team?

A successful individual brings their true self to work. Teams do not benefit from a group that contains like minded individuals from similar backgrounds. We learn so much from each other and about ourselves when we have a team with diverse ways of thinking and experiences. It also creates a healthy, challenging environment that befits the company.

M.A. (she/her)

Sr. Manager, Product & Technical Support

What are Pluralsight Perks + Benefits

Pluralsight Benefits Overview

LIVE YOUR BEST LIFE
In and out of the office

UNLIMITED PAID TIME OFF + 4 recharge weeks (2 company-wide, 2 individual)
Take time off when you need it. And we actually want you to use it.

PARENTAL LEAVE
Welcome your newest addition, whether by birth or placement, with 16 weeks of leave + 6 weeks of flex return.

WELLNESS
Stay on your A-game with standing desks and gym reimbursements.

MEDICAL COVERAGE
Comprehensive medical, dental and vision coverage with a few medical plan options to give you, your spouse or domestic partner and your children flexibility. Plans include mental health, infertility, bariatric, and acupuncture coverages.

TOTAL REWARDS
Feel appreciated with fair salary, bonus plans and 401k matching with immediate vesting.

OFFICE (AND HOME OFFICE) PERKS
Level-up office life with a snack wall, catered lunches and free massages, or for remote employees, make work from home work for you with our Remote Workspace Reimbursement program

TUITION REIMBURSEMENT
Learn something new and let us help you with the bill.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Women @ Pluralsight, seeColor, PRIDE @ Pluralsight
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Even when your office is your living room, it can be good to get away from it. All Gurus get four weeks paid time off, 10 sick days, and enough holidays to make a banker blush.
Paid Volunteer Time
Paid Holidays
We offer all employees paid time off for all major holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Pluralsight reimburses up to $50 per month for health and fitness services and activities.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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