Content Strategist - Product Communications at Pluralsight (Remote)

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Job Description:
JOB DESCRIPTION
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About Pluralsight
Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology skills platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.
Working at Pluralsight
At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do every day, we empower the people who power our world.
And we don't let fear, egos or drama distract us from our mission. We're adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust in each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission to democratize technology skills, we are one.
The Opportunity
The Skills Platform & Experience group builds the product platforms used by millions of learners. The platforms power the experience across the web (app.pluralsight.com), mobile (iOS and Android) and native platforms (Fire TV, Mac OS etc.). Our platforms foster deeper, more meaningful relationships with our users and serve as the necessary complement to Pluralsight's content offerings.
The Communications Product team in Skills Platform & Experience group builds the strategy and executes on communications plans for the user via in-app notifications, personalized emails, and push notifications. Product Communications is an extension of the product experience designed to drive User Activation, Feature Discovery and Adoption, and User Engagement
We are currently hiring a Content Strategist - Product Communications to define strategy, align operations, and oversee communications content creation that are designed to drive user activation, feature discovery and adoption, and engagement. This role will report to the Director of Platform Products..
What you'll own:
  • Design, develop, and implement a structured Communications content strategy to drive engagement with Pluralsights Products and Solutions, in partnership with the Communications Product Manager.
  • Use a combination of data analysis, user research, benchmarking, and content audits to make Communication content and frequency decisions.
  • Partner with product and analytics teams to conduct experiments and studies to understand user journeys and create the most effective communications content for users, and partners.
  • Develop and lead strategies using clear, concise, visually appealing, and user-focused content, including influencing technical requirements, where required.
  • Manage Communications assets such as content calendar, style guide, email templates and notifications copy.
  • Use project management skills to support change, ensuring content meets a high bar for quality and is delivered on time.

Who you are:
  • You love driving engagement through product communications and can create compelling content that showcases Pluralsight's value to its users and partners.
  • You have the ability to tell a story through data and are comfortable setting the editorial strategy so content is consistent and compelling across all delivery streams
  • Easy to work with! We pride ourselves on our reputation as incredible collaborators who deliver a high level of service to our internal customers
  • Passionate about the developer and tech community. This position will be telling stories about our core audience and needs to bring excitement to their work
  • Knowledge of Lean product development and other agile methodologies.
  • Customer obsessed and expert at managing stakeholder relationships and expectations.

Experience you'll need:
  • 5-7 years of content strategy and communications experience; designing multi channel personalized communications to nurture users in b2b SaaS product organizations.
  • Effectiveness in working across organizational boundaries to define, manage, and prioritize work.
  • Ability to deftly handle feedback and edits from partners across the company: peers, subject matter experts, and the Legal team.
  • Analytical, with ability to make decisions using both quantitative and qualitative data.
  • You are comfortable working on a cross-functional team in a fast-paced environment with imperfect information and limited resources
  • Experience in A/B testing and Multivariate Testing desirable

EOE Statement
Be Yourself.Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • Vue.JsLanguages
    • NGINXLanguages
    • ReactLanguages
    • NodeLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • JestFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • .NETFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Feed off the energy of Downtown Austin. Sit in the grass of the Capital, talk business over Medici coffee, and become a regular at a local lunch spot!

An Insider's view of Pluralsight

How would you describe the company’s work-life balance?

Oh, it is incredible here. Pluralsight constantly reminds me how important I am to the company both personally and professionally. Pluralsight creates a space where I can work, grow, and connect with similar people in so many different parts of the world while still leaving enough room for me to focus and find joy in my personal life as well.

Chris (he/him)

Executive Assistant to the CMO

What's the biggest problem your team is solving?

The goal of a user profile is to provide a sense of identity in a personalized and centralized portfolio. Today, users provide this data in many different ways throughout the platform. Our greatest challenge is to build a unified profile with a centralized view of a user’s data to paint one clear picture of all their interactions in the platform.

Anesha (she/her)

Senior Product Manager | seeColor ERG Chair

What does career growth look like on your team?

We embrace a mindset of continuous improvement and encourage team members to take ownership of their careers. As part of that, we advise leaders and team members to co-create development plans. Whether it be up-skilling, re-skilling, or expanding their influence we believe in investing skills development and facilitating growth experiences.

Ai-ling (she/they)

SVP of Skills Content Platform

What makes someone successful on your team?

A successful individual brings their true self to work. Teams do not benefit from a group that contains like minded individuals from similar backgrounds. We learn so much from each other and about ourselves when we have a team with diverse ways of thinking and experiences. It also creates a healthy, challenging environment that befits the company.

M.A. (she/her)

Sr. Manager, Product & Technical Support

What are Pluralsight Perks + Benefits

Pluralsight Benefits Overview

LIVE YOUR BEST LIFE
In and out of the office

UNLIMITED PAID TIME OFF + 4 recharge weeks (2 company-wide, 2 individual)
Take time off when you need it. And we actually want you to use it.

PARENTAL LEAVE
Welcome your newest addition, whether by birth or placement, with 16 weeks of leave + 6 weeks of flex return.

WELLNESS
Stay on your A-game with standing desks and gym reimbursements.

MEDICAL COVERAGE
Comprehensive medical, dental and vision coverage with a few medical plan options to give you, your spouse or domestic partner and your children flexibility. Plans include mental health, infertility, bariatric, and acupuncture coverages.

TOTAL REWARDS
Feel appreciated with fair salary, bonus plans and 401k matching with immediate vesting.

OFFICE (AND HOME OFFICE) PERKS
Level-up office life with a snack wall, catered lunches and free massages, or for remote employees, make work from home work for you with our Remote Workspace Reimbursement program

TUITION REIMBURSEMENT
Learn something new and let us help you with the bill.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Women @ Pluralsight, seeColor, PRIDE @ Pluralsight
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Even when your office is your living room, it can be good to get away from it. All Gurus get four weeks paid time off, 10 sick days, and enough holidays to make a banker blush.
Paid Volunteer Time
Paid Holidays
We offer all employees paid time off for all major holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Pluralsight reimburses up to $50 per month for health and fitness services and activities.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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