About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Care.com is looking for an insightful Senior Copywriter to join our creative design team. The ideal person will be working closely with the creative director and graphic designers, in addition to the lifecycle marketing and acquisition teams, to bring Care.com’s mission and feature sets to life through on-brand, compassionate messaging across our customer experience. This is an exciting opportunity to influence the growth of a leading brand. 

What You'll Be Working On: 

• Quality communications that reach millions of people every day by partnering with the acquisition and lifecycle marketing teams
• Copy creation that drives growth, retention while educating and building trust with various consumer and B2B audiences
• Champion the brand voice and guidelines across all communications
• Strategy and messaging to launch new products or improve existing services
• Editing and proofreading copy, as needed
• Collaborate and communicate ideas with collogues the spirit of camaraderie
• Present work with the ability to defend your decisions persuasively
• Use feedback and testing takeaways to iterate effectively
• Partner with legal, safety, and other stakeholders to balance opposing needs and perspectives

What You’ll Need to Succeed:

• 5+years of professional copywriting experience, ideally for a consumer brand. 
• Exceptional customer insights and written skills and ability to craft high-conversion emails, push notifications, in-app messages, digital assets, print materials, and more.
• A clear understanding of best practices around inclusive language. 
• Adept at using language that is compelling, concise, and friendly to guide a user through their acquisition and lifecycle journey
• Polished presenter, user advocate, and champion for collaboration (early and often)
• Can pivot quickly and multi-task; values pace over perfection
• Exudes positivity, requires minimal direction, and has a strong work ethic
• Can both defend recommendations and negotiate feedback from multiple decision-makers with tact and an open mind
• Nice to have: Experience with Figma 

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected].**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).