Analytics Analyst at BigCommerce

| Austin
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Here at BigCommerce, we are always on the lookout for top talent. The position you are applying for is in a high growth area of our business but may not be active at this time. So please note, when you apply for this position you will receive a response but will not receive feedback on your application until the position is active. In the meantime, the best way to stay up to date with BigCommerce, our career opportunities, and our plans to redefine the e-commerce industry is to join our global talent network, BigNetwork. 

BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for an Analyst to help create data-driven insights and infrastructure in our rapidly growing company. 

What You’ll Do
  • Provide analysis for BigCommerce’s business units, to both technical and non-technical customers.
  • Gather business requirements, extract and collate necessary data from disparate systems to answer business questions. 
  • Develop, deliver and communicate data insights and recommendations in a clear and concise manner, verbally and in written form.
  • Maintain reporting infrastructure to make recommendations for improvements in regards to automation and documentation for the benefit of the entire Analytics team.
  • Develop, automate, and document descriptive Analytics throughput via Jira/ Confluence, always looking for opportunities to help the team improve their processes.
  • Partner closely with Data Solutions colleagues to share best practices and generate ideas that improve workflows for all technical teams at BigCommerce.
  • Play a critical role in establishing best practices for data documentation and leading the team’s efforts to scale in this area.
  • Maintain a curious, systems thinking mindset to seek new and improved ways to visualize data sets.
Who You Are
  • 1-2 years experience writing SQL (required) to analyze large datasets and answer business questions with a knack for documenting best practices / queries / FAQs.
  • 1-2 years working with data in a business or financial analytics role, or equivalent academic background.
  • Bachelor’s degree in Statistics, Math, Business Administration, Finance, Economics, or Computer Science.
  • Proven expertise with data visualization tools and techniques required (Tableau, Looker, and/or Sisense specifically preferred)
  • Experience with eCommerce and/or SaaS subscription models and related metrics a major plus
  • Exposure to Python or similar scripting or programming languages a plus, not required
  • Evangelize for data-driven decision making and quantify impacts of business decisions with a positive, patient servant leader attitude.
  • A thoughtful communicator who earns trust and builds strong working relationships across departments. while selflessly facilitating knowledge transfer throughout the organization.
  • Proactive and results-oriented, comfortable seeking to understand business context driving data requests and collaborating on best practices.
  • Team player (required), ambitious, self-motivated, goal-oriented and analytical with excellent time-management skills.

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Current BigCommerce Employees: Please use the internal job board to apply for openings


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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