Amherst
Amherst is a financial services and technology company that helps investors invest in US real estate

Business Analyst (Remote)

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The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

The Business Analyst will be the key liaison between the technical product and business teams at Amherst Residential. This role focuses on providing technical solutions to business needs and will be involved in all phases of the SDLC from identifying the business problem, gathering and documenting the business requirements through the development, testing and implementation of software. This position will work closing with the internal development team and business stakeholders throughout the process. The right candidate will be comfortable wearing multiple hats: analyst, QA and project manager. The Business Analyst must be comfortable working on tight timelines with a cross-functional team with minimal supervision. This position will work alongside and report to the Product Manager within Technology.

Job Responsibilities:

  • Gathering and documenting business requirements, writing formal project documentation, planning, and performing user acceptance testing, and assisting with implementations.

  • Works closely with Product and developers to understand how our systems work, to identify innovative solutions and to troubleshoot and resolve issues.

  • Building detailed ‘as is’ and ‘target’ process maps with the business that model how they work and identify optimization opportunities

  • Provide pre and post-production system support to end users following implementations as well as ongoing tier 2 support.

  • Assist with special projects as assigned by the Head of Product.

What you’ll need to have:

  • Experience with financial systems and implementing new processes

  • 3-5 years of experience as a Business Analyst with a bachelor’s degree in a related field required.

  • Highly structured approach to documenting requirements, interviewing stakeholders, process modelling and analytical research a must.

  • Ability to collaborate and quickly build relationships with cross functional teams

  • Must have excellent verbal and written communications skills.

  • Must be tech-savvy with the proven ability to understand and explain software.

  • Must be able to work both independently and with a team.

  • Must be comfortable working on tight timelines in a start-up like environment.

Additional Skills and Experience: (Preferred, but Not Required):

  • FinancialForce / Salesforce experience

  • Lean Six Sigma certified

  • Finance / accounting / business administration experience

  • Knowledge of accounting and finance processes (close / financial reporting, accounts payable, accounts receivable)

  • Working knowledge of PMO tools such as Jira, Confluence, Asana, Sharepoint and roadmap visualization tools such as Roadmunk

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match

  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day

  • Employer-paid benefits (medical, dental, vision, health savings account)

  • Professional career development and reimbursement

  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave

  • Backup childcare offered through Bright Horizons

  • Relaxed casual environment with virtual office events

Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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Where we are

Austin at our HQ with beautiful views of Lake Austin in a modern office as well as our second office in the top floor of the Frost Tower downtown

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • HadoopFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • HadoopDatabases
    • FigmaDesign
    • InVisionDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
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What are Amherst Perks + Benefits

Amherst Benefits Overview

Competitive compensation + annual bonus
Generous & Flexible PTO, paid holidays, paid volunteer time off
Flexible work from home option
Medical, Dental, Vision, LTD, Life, EAP,
401K with matching benefits
Employee Referral Program
16 weeks Maternity/4 weeks Paternity
Career Development/Advancement

Culture
Volunteer in local community
The Amherst Foundation supports numerous initiatives in areas where we live and work, with a targeted focus in education, social services, medical research, and the health and welfare of our community
Friends outside of work
Eat lunch together
Intracompany committees
Amherst has established the Amherst People Council focused on Engage, Grow and Give to promote employee engagement such as Affinity Groups, Career Growth and Mentorship and Philanthropy events.
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Amherst provides unconscious bias training to all employees
Hiring Practices that Promote Diversity
We are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender identity, age or disabilities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to $5,000 of an employee's annual gross pay.
Performance Bonus
Amherst has a discretionary annual bonus program based on performance.
Child Care & Parental Leave Benefits
Child Care Benefits
Amherst provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Amherst also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Amherst provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Amherst sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Amherst employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Full-time in-office employees receive a monthly meal stipend through local delivery
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
We offer relocation assistance depending on location and position.
Home Office Stipend for Remote Employees
Amherst provides a monthly stipend for remote employees.
Professional Development Benefits
Job Training & Conferences
Amherst offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Amherst hosts lunch and learn meetings weekly.
Promote from within
Time allotted for learning
Amherst. allows employes to set aside 50% of working hours for learning.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Competitive compensation and bonus program. Flexible PTO. Health, vision, dental and long term disability coverage. Paid maternity/paternity leave. Attractive office space. Training certification assistance. Monthly birthday celebrations. Casual work environment with regular team-building outings.

An Insider's view of Amherst

What’s the vibe like in the office?

Something worth bragging about is our newly opened office in the Frost Tower, featuring one of the best views of downtown Austin, cutting-edge IT equipment, a well-stocked employee lounge, and state-of-the art infrastructure to host clients and facilitate cross-divisional team collaboration.

Kate

Vice President, Capital Management

What projects are you most excited about?

One of the coolest projects I worked on was the automation and integration of the Concur, Yardi, and Workday systems. Before, employees followed a very time-consuming process for filing expense reports. Integrating these systems simplified the process and saved the Company time and money. It was great to share that news with my fellow team members.

Nick

Assistant Controller - Shared Services

How has your career grown since starting at the company?

I have developed a robust knowledge of the single-family rental world and am part of the roundtable of leaders that continues to help the Company evolve through process improvement and execution. Having a voice that is heard and respected is what I always look for when maintaining a career with a company.

Lori

Vice President, Property Management

How do your team's ideas influence the company's direction?

My team is expected to create new IP (Intellectual Property) through innovation in software, hardware, workflow process and data. Our goal is to build franchise value/shareholder value, solve difficult problems through creative solutions, and improve over-all efficiency that in turn makes life easier for all of Amherst

Todd

Chief Technology Officer

How do your team's ideas influence the company's direction?

We use data to drive our innovations and decisions. As part of the modeling team, I study huge amounts of data, build models, and provide analysis and market signals. Our team never ceases to find ways to improve upon our work. That helps us produce market analyses that are months ahead of our competitors.

Thu

Staff Financial Data Scientist

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