Business Analyst at Redis

| Austin | Remote
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Who we are?

Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move.  We're a double unicorn and growing fast, so this is a great time to join! When you join us, this will be a journey where you will enjoy success, learn new skills, and make new friends.

Why Redis?

Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We're a unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We're growing fast and expanding our team across the globe. 

We are looking for a strong business analyst to join our Data group and help drive the company’s core objectives. This role is based out of our Mountain View, Calif., headquarters. 

As a Business Analyst you will be the link between the data and the main business stakeholders (Sales and Marketing) by providing detailed analysis to support the decision making process. The ideal candidate will possess a heightened curiosity, technological abilities and a desire to leverage data to increase business’s performance and profitability.

Why would you love this job?

If you enjoy evaluating and analyzing data and would like to make an impact on the company’s growth, then this is the right challenge for you !

What you’ll do: 

  • Define and measure Key Performance Indicators.
  • Design and create BI reports, dashboards and ad-hoc analysis to provide insights and business performance monitoring.
  • Monitor the integrity and validity of the data reported.
  • Provide actionable recommendations and insights to our major Sales and Marketing business units.
  • Conduct customer analysis of churn, segmentation, trends, customer value, and more.
  • Research and internalize customer behavior to identify growth opportunities. 
  • Work closely with a wide range of teams, including Senior Management and Ops teams.

What will you need to have? 

  • Bachelor’s Degree
  • At least 2 years of relevant work experience as a Business Analyst, Data Analyst, or similar role.
  • At least 2 years of experience working at a SaaS company, B2B and/or B2C.   
  • At least 2 years of experience working with Sales   
  • Strong analytical skills.
  • Strong SQL with experience in querying large, complex data sets
  • Extensive experience with at least one BI tool: Tableau, Qlik Sense or other web BI tool (our team uses Tableau)
  • Advanced Visualization skills
  • Advanced Excel skills
  • Strong communication, organizational and interpersonal skills.
  • Ability to multitask and handle various priorities in a fast-paced environment  

Extra great if you have: 

  • 2+ years working with Marketing departments
  • Proven experience in statistical modeling for LTV, churn, retention and with cohort analysis

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:

  • Competitive salaries and equity grants
  • Unlimited time off to promote a healthy work-life balance
  • H/D/V coverage along with 401K, FSA, and Commuter Benefits
  • Frequent team celebrations and recreation events
  • Lunch stipends
  • Home internet reimbursement
  • Yearly health and wellness budget for a healthy mind and body 
  • Learning and development opportunities
  • Ability to influence a high-performance company on its way to IPO 

#LI-Remote #BI-Remote #LI-AB1

As a global company operating in 10 countries across 5 continents, we value and encourage curiosity, diversity, and innovation from our employees, customers, and partners. As an equal opportunity employer, Redis is committed to a diverse workforce. We do not discriminate in hiring or any employment decision based on race, gender, culture, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to: [email protected] All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • TorchFrameworks
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

316 W 12th St , Austin, TX 78701

An Insider's view of Redis

What does your typical day look like?

Solution architects at Redis Labs help customers design and deploy high-speed applications leveraging Redis in the most optimal way. As a director, I spent a lot of my time in planning meetings to coordinate how we engage with customers. I also have check-ins with individual SAs and the broader SA team to help enable them for success.

Jane Paek

Director of Regional Solution Architects

How does the company support your career growth?

My leadership and mentors within the organization helped to give me the confidence and the opportunity to be successful in the next stage of my career.

Drake Albee

Regional Sales Manager

What’s the vibe like in the office?

It’s professional yet super chill! Anyone regardless of seniority or job title is very accessible for technical brainstorming or random conversation.

Maygol Kananizadeh

Technical Product Marketing Manager

What are Redis Perks + Benefits

Redis Benefits Overview

Redis is committed to being an industry leader. While we pride ourselves on our successes, we prioritize making the company culture as inclusive and employee-centric as can be. To ensure every team member remains highly motivated to achieve their goals, Redis Labs offers the following benefits:
• A friendly and diverse work environment
• Teambuilding and leisure events (e.g., special themed lunches, cultural & holiday celebrations, birthday celebrations)
• The opportunity to give back to local communities
• A competitive salary with periodic bonuses or gifts
• And much, much more!

Culture
Volunteer in local community
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at each team's discretion.
Parking
We offer employees free on-site parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Promote from within
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