Hi, we're Armorblox!
We help organizations communicate more securely over email and other cloud office applications with the power of Natural Language Understanding (NLU). The Armorblox platform connects over APIs and analyzes thousands of signals to understand who users are, what they do, and how they communicate. With this context, Armorblox can stop advanced email attacks like business email compromise, and also help organizations stay compliant by protecting their sensitive data from falling into the wrong hands. Security teams also become more proactive after using Armorblox because the platform automates away most of the manual and repetitive tasks involved in responding to user-reported email threats.
We create the VERY BEST People-first Company Culture through thoughtful programs that elevate and engage our People. We are proud to have an industry-leading product, a gender score that ranks in the top 20%, and a diversity score that ranks in the top 30%. We are honored Armorblox was awarded Great Place to Work , Omni Award for Outstanding Wellbeing and Benefits , Best Company Leadership, Best CEOs for Diversity, Best Company Compensation , and was featured in the 2019 Forbes AI 50 list and was named a 2020 Gartner Cool Vendor in Cloud Office Security. Founded in 2017, Armorblox is headquartered in Sunnyvale, CA and backed by the very best investors in Silicon Valley including General Catalyst and Next47.
The Data Operations team plays a critical role in product development at Armorblox. The team provides data and insights that power machine learning and AI at the core of all Armorblox products. The team partners closely with XFN teams across Engineering, Data Science, Product teams and provides the human operational rigor required to develop some of the most advanced technology at Armorblox. As a Manager on the DO team, you are responsible for managing data labeling and annotation programs end-to-end, working cross-functionally to improve existing data labeling and annotation projects, proactively surfacing insights and providing recommendations for product improvements, and actively engaging with colleagues and partners to enhance operational processes across the organization. You will be required to showcase excellent leadership, project management, problem solving, and communication to both internal and external colleagues at scale.
If you read this and think, this is me - then let's talk! We would love to connect with you.
What cool things will you do?

• Manage and scope out multiple labeling projects in a highly cross-functional environment.
• Drive labeling workflows and projects success metrics and timeline.
• Scope and define strategies for robust data collection at scale, contributing to data labeling and annotation efforts.
• Work cross-functionally to build datasets that support Product and Engineering, while collecting and analyzing results.
• Engage in strategic discussions to identify problems while measuring and improving the quality of workflows.
• Identify opportunities to improve tooling, processes and implement scalable solutions.
• Help establish team labeling goals and work with multiple stakeholders on strategies for executing, measuring progress, and reporting results.
• Directly manage the day to day, workflows, and metrics of teams responsible for data labeling efforts.

Why are you the perfect fit?

• 2 years of experience managing labeling projects for machine learning or quality assurance, survey design, experimental design and/or taxonomy/ontology.
• Experience working independently and a track record of taking initiative.
• Experience working with large data sets and keeping the quality high.
• Experience in Excel and/or SQL.
• Impeccable communication and relationship-building skills.

Our People are our most important asset.
We believe in recruiting the best talent that enhances our culture, embodies our values and empowers Armorblox. We center our programs and initiatives around our People and are committed to an inclusive and diverse team through programs and initiatives, equal pay, competitive benefits, and more.
Armorblox is an equal opportunity employer.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.