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Data Processor, Compeat Pay

| Austin

Description

Compeat is a leading provider of SaaS fully-integrated technology solutions for the restaurant industry. We are growing exponentially and are looking for phenomenal people to grow with us. We pride ourselves on our amazing people, top-notch technology, and a fun employee-focused corporate culture.

We are looking to fill a data processor position for our Compeat Pay product. The Data Processor will be responsible for processing and balancing the daily payment files. Additionally, they will provide support to the customers for any questions and/or research needs.

Responsibilities:

  • Receive payment files from customers, validate file formats
  • Manage daily processing tasks while maintaining SLAs
  • Maintain solid time management to ensure deadlines are met
  • Potentially troubleshoot issues within the files
  • Process files into our partner’s system and balance file totals
  • Provide reporting back to customers upon successful processing or any payment errors
  • Operate with a zero-error mentality
  • Support customers with any research needs or product Q&A
  • Assist with any necessary integrations with our customer’s banks
  • Work with customer for any correspondence needed by our partners
  • Provide other team members with support regarding processing data
  • Work with other departments as needed for support
  • Maintain existing department procedures
  • Maintain various operational reports for processing tracking and balancing
  • Assist with research and resolution for outstanding processed payments

Qualifications:  

  • At least 2 years of experience in data processing or similar operational roles
  • Payments and/or financial experience preferred
  • Must be a learner, always looking to improve themselves and the people around them
  • Strong understanding of basic technical programs (Windows Office Suite, file formats...etc)
  • Committed to excellent customer service
  • Highly detail-oriented, organized, driven
  • Curious and demonstrates passion to learn
  • Strong communication skills - written, verbal, presentation
  • Intuitive, self-directed and strong trouble shooting skills
  • Easily adapts to changing environments and processes


What is Compeat?

We are one vendor, one contact, one login. That is what our customers love. We are the only restaurant management software that provides a full end to end solution. From back office and accounting to workforce management and payroll, we make it simple and we integrate it all. We’ve been in business for 16 years and provide service for over 7,000 restaurants. Our customers range from restaurants with one or two shops, to hundreds of locations, from boutique fine dining to national chains, and everything in between.

Who We Are: Restaurant Peeps and Technology Geeks.

What We Do: Deliver powerful solutions that streamline restaurant operations.


Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularLanguages
    • HTML5/SASS/CSSLanguages
    • JS/ExpressLanguages
    • NPMLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • RESTful API'sLibraries
    • Web/Windows ServicesLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Service Oriented ArchitectureFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Compeat is located in the Domain, close to Rock Rose in the Northside. We're surrounded by retail, hotels, and our passion, bars and restaurants!

An Insider's view of Compeat

What's something quirky about your company?

Half of our senior leadership is female, which is definitely an anomaly. I think the way this has affected the culture of Compeat is extremely positive, and the dynamic it creates feels very inclusive. On a personal level, to see this kind of representation at my company makes me really proud to be here and also inspires me.

Annabelle

Implementation and Training Consultant

What projects are you most excited about?

Currently I'm most excited about Improving the way our customers can order from their vendors. Our Restaurant back office features are battle tested and have been used for millions of hours, so finding ways to continuously improve that experience and bring customers joy, cost savings and efficiencies is very rewarding.

Ben

Senior Product Manager

How has your career grown since starting at the company?

I started where lots of great people started at Compeat, in support. I was able to take more challenging projects and eventually worked my way to Technical Account Manager. Later, I was asked to move over to development, where I currently live as a database developer. Thanks to Compeat, I was able to grow and learn!

Derek

Database Developer

What makes someone successful on your team?

To be successful on the SDR team at Compeat you need to be hungry, outgoing, flexible and tactful. This is an amazing place to grow in a competitive team environment with top notch coaching.Being able to adapt and pivot in this industry is key. Here on the SDR team we are constantly looking for the BEST ways to WIN!

John (JP)

Sr, Sales Development Representative

What are Compeat Perks + Benefits

Compeat Benefits Overview

We’re restaurants peeps, and our industry pros enjoy Compeat for more than just the normal schedule (no more nights and weekends!). We offer a range of competitive benefits that keep our employees happy, healthy, and productive. Benefits include a variety of health insurance options, a generous monthly HSA contribution, a legendary 401k match, fitness subsidies, paid parental leave, sick leave, paid holidays and time off, and more. Our peer-to-peer recognition system fosters team collaboration and allows you to choose your own rewards.

At Compeat, we know our employees are the key to our success so we offer additional perks that support our fun and innovative culture. Our Culture Crew coordinates shuffleboard tournaments, weekly on-site massage therapy, organized community service opportunities, and even monthly in-house happy hours that are catered by our own talented former chefs and pastry artists. Employees enjoy kitchens stocked with snacks, cold beverages, and a state-of-the-art coffee and espresso bar.

Our offices spaces are large, mostly wall free, and decorated to inspire creativity and teamwork. The choice of formal or casual meeting spaces offers the right tone for every topic. And our casual dress code and dog friendly environment are sure to make Compeat the best place you have ever worked.

Culture
Volunteer in local community
Friends outside of work
Intracompany committees
Our Culture Crew is a voluntary group of employees from all across the company who meet regularly to plan everything from our monthly birthday happy hours to our annual volunteer day.
Open door policy
Open office floor plan
Diversity
Highly diverse management team
At Compeat, our senior leadership team benefits from a 50/50 gender split.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Compeat's pet policy is dog friendly daily. Hang out with the coolest pups you've ever met.
Fitness Subsidies
Professional Development Benefits
Cross functional training encouraged
Promote from within
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