Digital Data Analyst / Data Insights Analyst
Self Financial, Inc. helps consumers establish and build credit history. We are a venture-backed, financial services startup based in Austin, TX. At Self, our mission is to help millions of people build credit and save money on their journey toward financial security.
There are about 100 million people in the US who have low credit scores or who have no access to credit at all. Sadly, there aren’t many options for these people. Most banks aren’t doing anything material to change the situation because it’s not profitable for them to do so. Bad credit or no credit history can be barriers to renting an apartment or getting certain jobs, let alone buying a car or house. And if you can get a loan with a low credit score, you’re very likely to pay a lot more in interest over the life of that loan.
Our team is passionate about challenging the status quo of the credit industry by giving people accessible and affordable tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can most benefit from them.
We're looking for people who share a passion for our mission and relate to why we do what we do. At Self, we want to work with people who are driven to tackle challenges, bring unique perspectives, find solutions and help make the financial space a better place for our consumers. We recognize that it takes different people and personalities to make our products – and our company – truly great. We only seek the best.
If you are someone who is equally passionate as we are, we want to chat with you.
About the team and position
If you get excited about using data to improve peoples financial situations then this is the team for you. Our Analytics team utilizes a variety of data, tools, and techniques to do exactly that.
You’ll be partnering with Product, Marketing, Analytics, and Data Engineering teams to enable data informed product decisions. You’ll leverage a combination of technical skills and product intuition to build reports and conduct analyses related to our product experience.
This role reports to the Director of Analytics.
What you’ll do
- Partner with Product Managers, Marketers, and engineers to identify and address improvements to our product experience.
- Gain a strong understanding of how our customers use our products, and the outcomes those usage patterns and behaviors drive.
- Build dashboards and reports to help us better understand our product lifecycle and feature adoption.
- Promote data fluency and data informed decision making throughout the organization
- Partner with Product, Marketing, Engineering to ensure proper event tracking of features, tests, and products
What’s exciting about the role
- You’ll have a direct impact on customers ability to improve their financial situation
- Your work will be utilized by decision makes at every level of the business from Product Managers to Executives
- You’ll get to sharpen your existing technical, dashboarding, and communication skills
- You’ll be joining a fast growing startup
What we expect
- 2+ years of Analytics experience
- 2+ years of SQL experience (joins, aggregations, unions, etc)
- 2+ years experience with A/B testing and statistical analysis
- Experience with data tools such as Segment, Tableau, Redshift
- You are a skilled communicator and succinctly communicate data-driven insights
- You are organized and motivated. When a project needs to be completed, you find a way to make it happen
- You produce thoroughly vetted analyses, QA your own SQL, and make sure your reporting is easy to comprehend
Benefits and Perks:
We have the compensation and benefits you expect. But, there's one thing that Self Financial can offer that many startups cannot: we can positively change the world, while making a profit. Over 64 million adults in the U.S. do not have a credit score because of a lack of credit history. Self is solving this problem with creative technology solutions and partnerships.
Our perks include:
· Competitive Pay
· Bonus Program
· Stock Options
· Self pays 100% of employee's monthly medical, dental and vision benefit costs and a portion of dependent insurance coverage
· Buy up options available, costs vary across benefit type
· 401(k) Plan available to full-time employees to save for retirement
· Self pays 100% of Life/AD&D/Short-Term and Long-Term Disability insurance premium costs for all full-time employees
· Enjoy our flexible vacation policy
· Company paid education and training programs
· Free at-home workout through Sworkit and gym membership
· Plenty of snacks and drinks provided at the office
· Casual dress code
· Team building, happy hours and events (Online now, due to pandemic)
· Downtown Austin office space (Our offices are partially open)
· Remote work arrangements (due to the pandemic)
· Monthly $100 COVID stipend for full time employees through 12/2021