Director, Data Strategy and Analytics

| Austin
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Who is Bold Commerce?

Named one of North America’s fastest-growing companies by Deloitte, Bold Commerce provides innovative ecommerce technology for businesses of all sizes. We believe Bold brands should have the ability to create and customize powerful transaction experiences — across all channels. Pepsi, Staples Canada, Vera Bradley, and Harry Rosen are among the 90,000+ brands in over 170 countries that trust Bold’s suite of ecommerce tools to power their online stores every day.

We're made up of more than 400 professionals (and growing) who live and breathe ecommerce, and truly care about what we do. We call ourselves Builders. Here at Bold, we live by the BUILDERS Code, our shared set of practices, beliefs, and values that help to shape this dynamic company.

Reporting to the VP of Revenue Operations, the Director of Data Strategy and Analytics is responsible for delivering data-driven, strategic insights across programs such as business performance, product management, customer experience, go-to-market strategies, and brand segmentation. This person will also shape and deliver the data engineering, business intelligence, and business analytics roadmap to support not only core business goals, but also strategic longer-term, growth initiatives. 

If you’re passionate about building, managing, and developing a growing team and working with complex datasets in a hands-on capacity, we want to hear from you!

What you'll do

  • Scale and manage a growing team of data engineers, data analysts, and business intelligence developers
  • Serve as the organizational leader and designer for the corporate data and analytics strategy, having high visibility and interaction with the Executive Team
  • Collaborate with engineering and product development teams to optimize our current offerings; This includes building an aligned strategy with continuous improvement for data capturing and management, setting the data engineering and quality strategy that will support our company’s goals, and communicating the technical vision to executive leadership and non-technical stakeholders
  • Architect our data collection, management, and storage platforms
  • Be a champion for a data-driven culture, lead a team of cross-functional analysts and support and train staff in data systems and reporting 
  • Enable cross-collaboration teams to access our various data sources through business application and visualization tools
  • Build and optimize the development of our predictive models and machine-learning algorithms
  • Build a world-class reporting and insights platform that enables the business to operate with a data-driven approach

What we're looking for

  • A work ethic that demonstrates dedication and commitment to Bold’s mission and belief in our BUILDERS Code
  • 5+ years experience in a hands-on analytics/data science role and 3+ years experience developing relevant strategies or consulting
  • Advanced degree in a quantitative field such as statistics, engineering, mathematics, or computer science
  • Expert SQL and strong proficiency in Python and R; Experience with DLP, Relational databases, Google Analytics, BigQuery, and Looker
  • Experience managing and leading a team and fostering their growth through 1:1s, coaching, and setting clear expectations
  • Track record of developing and delivering a highly functioning analytics platform enabling performance insights which drive strategic business decisions
  • Experience with overseeing data aggregation, machine learning techniques, data visualization, and experimentation architecture
  • Experience overseeing/developing model experimentation and optimization in a production environment
  • The ability to effectively communicate analytical insights to a non-technical audience 
  • Track record of solving analytical problems creatively, with clear outcomes and a strong sense of accountability

Why work at Bold?

Our founders have created a workplace that our Builders look forward to coming to every day. A place where ideas are valued, where you can learn and grow and do cool things, while contributing to the success of the company. At Bold we embrace and cultivate a culture of creativity, innovation, and collaboration to enable everyone to do their best work every day.

Enjoy our total rewards package including health benefits, a personal spending account, group retirement savings, an Employee Share Ownership Program (ESOP), and an education fund to help you grow personally and professionally. To see everything we offer, check out boldcommerce.com/careers.

Let’s start the conversation

If you’re a potential Builder who likes to get shit done and think you've got what it takes to be Bold, we encourage you to apply. We promise it will be a career like no other. We get a lot of applicants, so we encourage you to do something that stands out! Tell us about a passion project you’re proud of, or leave us inspired by your portfolio or GitHub. We look forward to getting to know the real you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Work in the heart of vibrant Austin. Take a stroll to the Capitol, bike around Town Lake and listen to the sweet sounds of 6th Street’s music scene.

An Insider's view of Bold Commerce

What’s the vibe like in the office?

Even with Builders all across North America, and doing a mix of in-person and remote work, Bold keeps us engaged with the fantastic culture the company was founded on. I feel very connected to people who are thousands of miles away. Everyone is so excited to collaborate, innovate, and help their coworkers out in any way they can.

Polly

Technical Writer

What does your typical day look like?

I love that we can work from home or in the office. Some days I want to focus on tasks, other days I want to collaborate in person with my team. Working in events, every day is different; some days I'm mailing packages, other days I'm facilitating a webinar or better yet, traveling to an event in another city — I love the variety in my role!

Kieran

Event Marketing Manager

What is your vision for the company?

There is so much opportunity in commerce that's exciting for us and for our customers as they build their business. Our vision is to power every commerce interaction as we provide technology for leading brands to create powerful checkout experiences, anywhere. Wherever brands and shoppers interact, Bold can turn that into a shoppable moment.

Boogie

COO

How do you empower your team to be more creative?

It’s important to create a space where it is okay to take risks. I encourage my team to try new things and experiment (while still leaving room for a backup plan if we need it!). I see this across the entire team at Bold as we are all pushed to embrace innovation and creativity.

Laura

Creative Director

What are Bold Commerce Perks + Benefits

Bold Commerce Benefits Overview

We don’t want you to just work at Bold — we want you to thrive! Take a look at some of the benefits we provide Builders to ensure they are set up for success.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
We offer an Employee Share Ownership Program, so that everyone in our company has a voice.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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