Sales Strategy & Operations Data Analyst - Global Reporting & Analytics at CrowdStrike
About This Role:
CrowdStrike is seeking a Sales Strategy & Operations Data Analyst to join the Go-To-Market Reporting, Forecasting, and Analytics team. This team is a part of the Sales Transformation group within the Sales Operations department.
This role will be based out of either Sunnyvale, CA or Austin, TX and will report into a management team located in Sunnyvale, CA, United States (location of CrowdStrike’s headquarters).
The Sales Strategy & Operations Data Analyst will act as a trusted advisor to senior Sales leadership located in the United States and around the world. This role will focus heavily on forecasting, renewals, and providing analytical support for our Sales Programs & Operations team. Primary responsibilities include leveraging data to provide unique insights, building dashboards with operational KPIs in Domo, creating data flows using Domo and Snowflake, leading transformational projects, providing forecast analysis, and enabling data excellence (leveraging tools like Salesforce.com, Snowflake, Clari, and Domo to do so).
The Analyst must be comfortable wearing many different hats: reporting and analytics subject matter expert, forecasting subject matter expert, project manager, business partner, trusted advisor to senior leadership. They should be passionate about data driven decision making and will act as an evangelist internally for data and work to empower Sales’ use of it.
Improve/refine existing Sales Programs & Operations reporting policies and procedures
Provide Weekly/Monthly updates and forecast insights to Sales and Sales Operations on key activity within their Sales Team and Theater
Lead analysis of business & operational performance
Develop and oversee processes for effective data analysis and reporting on the relevant metrics and ensure quality output and presentation
Design and interpret key performance metrics. Deliver insights & recommendations and maintain the KPI Playbook for global consistency
Support weekly and monthly reporting and analytics needs for the sales organization, identifying significant changes and trends that will materially impact the company’s growth trajectory
Assist in any operational issues with Global Reporting, Forecasting, & Analytics to support our charter of global consistency
Coordinate between peers, key stakeholders, and Theater Ops to help resolve gaps
Maintain and enhance reports and dashboards to provide visibility of business and operational performance across our KPI Playbook
Advise and consult Sales and Sales Operations on a regular basis to improve KPIs and adherence to all sales process and policies
Collaborate with extended stakeholders on the areas of reporting & analytics to improve accuracy and concerns with the data
Engage with cross-functional teams to incorporate reporting that is not globally consistent into our standard operating procedures
2-4 years of relevant experience in Analytics, Investment Banking, Consulting, Sales Operations, or Business Operations
Able to tell a story using data and act as an advocate for data driven decision making
Passionate about cybersecurity industry, software-as-a-service (Saas), and sales excellence
Self-starter, able to navigate in a high-pressure, fast-paced environment
Highly motivated, detail-oriented, strong team contributor; able to work independently and cross-functionally
Strong interpersonal, verbal and written communication skills
Advanced proficiency in Microsoft Office 365 Suite and/or Google Apps (Word/Docs and Excel/Sheets are key tools)
Proficiency in Salesforce reporting a plus (able to run reports, build dashboards)
Proficiency in Business Intelligence tools a plus (DOMO, Tableau, Power BI, etc.)
Proficiency in SQL a plus
Experience with Snowflake, Clari, Tableau, DOMO, Quip, Salesforce.com a plus