Senior Manager, Data Governance and Information Security

| Austin

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

More than 60,000 merchants rely on BigCommerce to secure billions in annual online sales. We are seeking a Manager, Data Governance and Information Security who wants to empower innovators, creative thinkers, entrepreneurs and business owners around the world to be successful at each stage of their business. 

You’ll be solving interesting compliance challenges in a complex SaaS environment, where you will help us drive to a stronger, complaint, and secure solution overall. 


What you’ll do
  • Provide vision, leadership, and management to the Governance Risk and Compliance team, developing and setting the team strategy in alignment with BC’s overall business strategy.
  • Establish strong, productive relationships with stakeholders across functions and across the globe to lead collaboration when developing compliance and information security solutions.
  • Provide privacy and data security leadership and guidance to cross-functional colleagues, including infosec, commercial, procurement, product, and engineering teams.
  • Remain up-to-date on relevant consumer protection, privacy and data security laws and regulations, as well as on technological developments, threat vectors, and evolving industry standards to ensure an ongoing ability to build sound compliance policies and procedures, and enable compliance throughout the organization.
  • Establish and maintain oversight of the BC information security governance and compliance program.
  • Assess and improve compliance programs across the business.
  • Establish an enterprise-wide view of gaps, ensure on-time and continuous visibility to critical business stakeholders, and continuously improve overall risk response strategies.
  • Streamline compliance programs across the enterprise to gain efficiencies to meet current and future business needs within the organization.
  • Ensure policies and standards meet our required standards for ISO 27001, PCI DSS and future compliance programs.
  • Lead business units in developing and adhering to regulatory compliance requirements in association with the global compliance policy.
  • Lead stakeholders across functions and across the globe in the development of global information security programs.

Who you are:

  • Undergraduate degree or equivalent experience.
  • Experience as a PCI-DSS QSA or ISA, or holding equivalent information security audit credentials.
  • Experience providing pragmatic and actionable advice to clients on various legal risks and obligations under privacy and data security laws in the U.S., Canada, and Europe (including Privacy Shield and GDPR).
  • Experience with APAC privacy and data security laws a plus.
  • IAPP CIPP/E certification.
  • Experience with SOC and SOX audits.
  • Minimum 7 years' experience in a GRC role, the ideal candidate will have at least 11 years.
  • Minimum 3 years' experience directly managing a Compliance team, the ideal candidate will have at least 5 years
  • Demonstrated success in both leading and serving on cross-functional teams driving a single outcome.
  • Experience providing leadership across global teams, and in successfully influencing outcomes where no formal leadership structure exists.
  • Have an excellent ability to communicate and to coordinate.
  • Will speak up when something just doesn’t feel right with productive feedback.
  • A deep understanding of corporate governance, policies, and procedures.
  • Strong program management skills with experience in managing complex projects with multiple stakeholders.

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

We're downtown at: 211 E 7th St Suite 500, Austin, TX 78701. We also have an amazing office in NW Austin: 11305 Four Points Drive, Austin TX 78726.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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