Lead Product Designer
The Lead Product Designer role
INNOVATE | DESIGN | MENTOR
As a Lead Product Designer at A Cloud Guru you'll design and deliver experiences in our Hands On Labs and Platform Team and as we grow, lead designers across other teams. You'll be a steward for the product experience, helping to deliver the best customer outcomes by understanding our audience, proactively identifying opportunities, designing solutions to those problems, and testing solutions to validate your hypotheses. You'll champion and advocate Product Design best practices, to help enable Designers in your team to continuously evolve cloud-learning across our Product.
Hello, we're A Cloud Guru
Our friends call us ACG.
We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.
It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.
What makes the Product & Engineering team awesome...
Learning to cloud means unlocking a world of possibilities for our students. Using the latest tech, we design the tools to teach people cloud faster and better. The team is talented (and a little quirky), and we’re all in it together.
- Cutting edge tech. We've built a product using cloud-first Serverless Architecture with tools like Lambda, API Gateway, GraphQL, and ReactJS.
- Founded by engineers. Having a CEO that is also an engineer is nice, because he knows the effort it takes to make things awesome.
- We're friendly. We're down-to-earth and collaborative. There's no high-performing jerks, there's no heroes, there's just great teams.
- We're hungry, and humble. We are dedicated to learning all the things to create the best product possible.
If you're down to earth and enjoy a laugh while also working hard you'll love it here. - Joanna, Avocado to Guac Ratio Guru (and Product Manager)
As a Lead Product Designer at ACG, you’ll get to:
- Work closely with Product and Engineering teams to deliver best-in-class cloud education products
- Lead a team of Product Designers across multiple initiatives as our team scales and grows
- Ideate, hypothesise and rapidly test solutions to validate customer understanding
- Produce prototypes, wireframes and hi-fidelity designs to communicate and discuss concepts with internal and external stakeholders
- Contribute to the evolution of ACG's Design System to allow teams to execute high-quality design work with less friction
- Use data to further your understanding of customer behaviour and facilitate better quality design in your team
- Champion and advocate product design best practices in your team
- Design to incorporate brand in every part of the product experience, to ensure an enjoyable and consistent learning experience
- Collaborate with the Product Design team to contribute to improving systems of work such as Design Crits, Design Systems or Research practices & processes
What you bring to the table
We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.
Essential
- 5+ years experience in software Product Design
- Experience creating web or digital products and designing for intuitive user interaction
- Experience coaching, leading or mentoring Product Designers either formally or informally
- Proficiency with design and prototyping tools such as Sketch, Figma, Framer, and Principle
- Experience interpreting and utilising customer data to influence design outcomes
- Experience using product design best practices to improve consistency of execution
- Strong visual, verbal and written communication skills
Desirable
- Experience working in a SaaS or Product-led start up environment
- Some familiarity with front-end programming languages such as HTML, CSS or Javascript
- Prior experience working with distributed cross functional teams
We want the people who care about doing a good job. The ones who have the humility and hunger to learn. - Sam Kroonenburg, Co-Founder and CEO
More than a job
Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.
- 4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
- Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
- Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
- We’ve got you covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
- Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
- $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.
What’s the interview process like at ACG?
Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.
Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll schedule a Zoom call to meet other members of the team, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.
Keep being awesome, Cloud Gurus.