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SailPoint
SailPoint is the leader in identity security for the modern enterprise.
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Manager, User Experience and Design

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SailPoint is looking for a self-directed, creative, and collaborative User Experience (UX) Manager.  The UX Manager will lead a diverse group to UX/UI Designers who support the software platforms at SailPoint.  The UX Manager is responsible for creating a positive environment that encourages collaboration and creativity while assisting in the delivery and fulfillment of product goals.

The UX Manager will work with the team to conduct research, create customer scenarios, ensure business requirements are considered and incorporated into the platforms from conceptualization to realization, and create the UX strategy in collaboration with the platform product teams.  The UX team works with product management, development, technical writers, DevOps, QA, marketing, and services to deliver the best user experience for our customers. 

Responsibilities:

  • Build, professionally develop, and manage a team of new and experienced UX/UI designers
  • Ensure the UX/UI designers are highly engaged in UX department activities
  • Work closely with the UX/UI designers on scope, sizing, and priority of tasks to ensure timely design deliveries
  • Delegate responsibilities appropriately to UX/UI designers while maintaining ultimate accountability for the execution of those responsibilities
  • Support and encourage intelligent UX innovation to create and deliver user experiences that improve the customer interaction and experience with the SailPoint platforms
  • Encourage and perform the appropriate customer research to ensure design plans fulfill the product requirements and create a positive user experience
  • Create and refine the UX vision, that is in line with the SailPoint organizational values, and then inspire and ensure the UX team produces compelling and industry-leading work
  • Develop an awareness of the platforms’ strengths and limitations relative to market trends, competitive threats, market opportunities, and customer experience with an eye towards recommendations for adjustments in the product features that would lead to an improved user experience
  • In collaboration with Product Management, and other departments, help identify new market opportunities for the platforms.

Requirements:

  • 5+ years of experience managing teams, to include managing UX teams or UX professionals
  • Experience delivering product projects on a large scale in a SaaS environment
  • Experience training and mentoring new UX/UI designers
  • Experience with strategy formulation in conjunction with other product departments
  • Analytical skills that ensure accurate interpretation of research and thus the accurate formulation of the most suitable user experience
  • Excellent communication skills (verbal and written) both internally with department staff and key stakeholders and externally with customers
  • Proven ability to lead, motivate, and inspire a diverse group of creative people
  • Proven ability to research and experiment with unfamiliar subject matter
  • A Bachelor’s degree in Design, Engineering, Human-Computer Interaction (HCI), Marketing or an equivalent work experience

Preferred Requirements:

  • Experience with continuous delivery (SaaS) and traditional enterprise software
  • Significant professional experience designing for a SaaS product
  • Enterprise or B2B product familiarity
  • Identity management experience
  • HTML coding, IT, or programming experience

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Laurie Evans
SVP, Digital Sales
A FOCUS ON BELONGING
Building the foundation for success
“It’s important to build the right leadership team to motivate and inspire an organization of sellers,” Laurie Evans said. Evans leads the digital sales organization of more than 120 team members who assist customers throughout the buying journey. To cultivate an environment where everyone can be successful, she prioritizes building a diverse, equitable and inclusive culture. “One of the first things I championed was a culture committee. This cross-sectional team coordinates awards, recognitions and fun events to ensure every person feels a sense of belonging, excitement and celebration.”
“It’s important to build the right leadership team to motivate and inspire an organization of sellers,” Laurie Evans said. Evans leads the digital sales organization of more than 120 team members who assist customers throughout the buying journey. To cultivate an environment where everyone can be successful, she prioritizes building a diverse, equitable and inclusive culture. “One of the first things I championed was a culture committee. This cross-sectional team coordinates awards, recognitions and fun events to ensure every person feels a sense of belonging, excitement and celebration.”
I find the greatest honor in leading everyone to success and helping build careers.
Loren Veyrheden
Manager, Engineering
TAKING THE LEAD
Everyone has opportunities to grow
Loren Veyrheden mentors each of her engineering team members to help guide their professional development. She explained that understanding their goals “allows me to be creative in how I come up with opportunities for people.” Her team is always connected and ready to jump in when a peer needs help. And to make sure everyone has the opportunity to grow their leadership skills, Veyrheden said team members “take turns leading our Agile ceremony meetings to practice communication skills, facilitating meetings, driving decisions and leading through ambiguity.”
Loren Veyrheden mentors each of her engineering team members to help guide their professional development. She explained that understanding their goals “allows me to be creative in how I come up with opportunities for people.” Her team is always connected and ready to jump in when a peer needs help. And to make sure everyone has the opportunity to grow their leadership skills, Veyrheden said team members “take turns leading our Agile ceremony meetings to practice communication skills, facilitating meetings, driving decisions and leading through ambiguity.”
Everyone is extremely supportive and ready to try new things that might improve how we work.
Ross Shwarts
Manager, Professional Services
CONNECTING ACROSS TEAMS
Sharing our personal and professional selves
Understanding the importance of connections, Ross Shwarts sets up weekly one-to-ones with his direct reports. “Sometimes we talk about work; sometimes we talk about ridiculous things our kids do. This time together helps me understand what is important to them personally and professionally.” To ensure his team members feel valued and heard, they regularly spend time as a group to work through problems. And when an occasional project requires long hours to complete, it doesn’t go unnoticed. “My boss will help me close out the project, then tell me to take some time to go do something fun.”
Understanding the importance of connections, Ross Shwarts sets up weekly one-to-ones with his direct reports. “Sometimes we talk about work; sometimes we talk about ridiculous things our kids do. This time together helps me understand what is important to them personally and professionally.” To ensure his team members feel valued and heard, they regularly spend time as a group to work through problems. And when an occasional project requires long hours to complete, it doesn’t go unnoticed. “My boss will help me close out the project, then tell me to take some time to go do something fun.”
SailPoint has always enabled me to work flexible hours during weeks when I need to watch my kids or deal with things like a snowpocalypse.

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote work program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity employee resource groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring practices that promote diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Family medical leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
View full list of perks + benefits
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