Sr Experience Researcher

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Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity  

On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to steer product research from early strategic explorations through to shipping product. 

 

What you'll do  

  • Assess a project’s scope, identify relevant research questions, and apply appropriate research methods (developing new methods to meet needs). 

  • Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings. 

  • Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. 

  • Engage with different roles across the product team to understand and influence business goals, system architecture, and product designs. 

  • Present work in group-wide or company-wide forums (e.g., brown bags, Summit, KTB, etc.). 

  • Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business context of research problems  

 

What you need to succeed  

Must haves: 

  • Significant hands-on research experience, with at least some of that experience in an industry setting (e.g. UX/product research, market research, consulting, etc.) 

  • Experience applying multiple research methods explaining the rationale for using each one. 

  • Ability to handle areas (user/product/domain) that may be ambiguous or ill-defined. 

  • Awareness of UX industry trends, incorporating new research techniques when appropriate. 

  • An understanding of the product life cycle and ability to time research to have maximum impact. 

  • Ability to collaborate across all project roles (design, research, product management, engineering, etc) 

  • Insight beyond simply summarizing data to identify meaningful user needs and/or product issues. 

  • Ability to clearly articulate ideas, sometimes in various ways to meet the needs of different recipients (written reports, user profiles, scenarios, etc.). 

  • Strong organizational, planning, and leadership skills. 

  • An undergraduate degree from a 4-year, accredited institution. 

 

Nice to haves: 

  • An advanced degree in psychology, anthropology, data science, or a related field. 

  • Familiarity with or interest in enterprise platform and software development lifecycle. 

  • Experience collaborating with researchers across a variety of skillsets.  

 

Why you’ll love working here 

  • At Adobe, we value the differences in others’ stories and ideas— bring your authentic self to work every day. 

  • We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more! 

  • You’ll get to collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more. 

 

About Adobe Design 

Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

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Location

Situated in a beautiful, park-like setting and serving as the premier spot for shopping and dining, The Domain area offers the best of both worlds.

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