Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Sr Product Designer, Duo at Duo Security

| Austin
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Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo’s mission is to make security simple for everyone. We were born from a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our superpower. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — redefining the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

 

About the team...

Our team is creating a meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired), we have the resources and reach of a global company while we keep our super fun culture.

 

Security doesn’t have to be scary or complex. Design is at the core of Duo's mission: Democratize security by making it simple, effective, and easy to use.


 

A Senior Product Designer at Duo…

  • Thinks deeply about user experience and utilizes business rationale to inform their designs.

  • Collaborates closely with Project Managers, Engineers and others to bring a unique design-centric perspective to the table.

  • Plans and executes design research with customers and shares findings broadly across the organization.

  • Creates design solutions that scale for the future, but understands the technology constraints of now.

  • Inspires and leads the team toward real business outcomes, while living our "kinder than necessary" value.

In this role you will…

 

  • Lead large, multi-quarter initiatives that align with Duo’s top priorities. 

  • Help shape the overall product strategy, by applying your domain expertise and collaborating with peers across the R&D organization. 

  • Design solutions for an ecosystem of end-user touchpoints and administrative interfaces.

  • Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment. 

  • Lead as a ‘player/coach’… hands-on design and mentoring less experienced designers.

 

Experience you bring includes…


 

  • 6+ years of professional (post-college) work in User Experience Design or related field

  • Deep expertise in Interaction Design, Design Research, and Information Architecture

  • Experience and examples of complex web applications you have worked on

  • Expert knowledge of Sketch, Adobe Creative Suite, InVision, or other design and prototyping software

  • Working as part of a cross-functional product design team and partnering with engineering and product management teams

Demonstrates expert design skills, 

encourages or leads a team of other designers.Comfortable across the whole design process, and works with less experienced  product designers for mentorship and leadership.

 

Expert level and leads others in interaction design.

Design Crit lead for team, Pushes for design consistency and quality across design artifacts. 

Often contributes to the UI Kit, and identifies opportunities to expand our visual language.

Partners with Design Researchers to expand our capabilities and is comfortable executing all levels of research.Leads and initiates communications with stakeholders, feature teams, and leadership.

Strategy - Communicates the work of the team and how it relates to company goals.Owns planning and defining OKRs for their team.

Can interpret, add to, and execute against cross-functional plans.

Works with key stakeholders to make critical decisions.

Leads initiatives and meetings within the team and functional area.

Motivates and empowers teammates to achieve a higher level of performance. 

Garners resources for the whole team to complete its work.

 

  • A demonstrable history of implementing principles of Interaction Design, Information Architecture and Visual Design to create Human-Centered product experiences 

  • Mentoring and developing junior team members into accomplished design professionals

  • Planning and resourcing multi-quarter cross-functional projects

  • Using design and design research methodologies to facilitate cross team collaboration, problem solving and understanding.

  • Advocating for persona-driven design and presenting compelling design solutions to key partners

  • Participating and leading hiring activities and interviewing

 

  • Understanding of interaction design with examples of complex applications you have worked on

  • Using fundamental principles of visual design and information architecture to create easy to use and intuitive user interfaces

  • Identifying research needs, undertaking research studies, and crafting a story around research to educate partners

  • Creating documentation and deliverables to enable a common understanding of design goals, deliverables, and timelines

  • Effectively managing communication with partners across Product Design and feature teams

  • Defining and tracking goals and success metrics for projects

 

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
Previous
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

Jobs at Duo Security
24

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