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As passionate about our people as we are about our mission!
Austin, TX

UX Designer at Q2 (Austin, TX)

| Austin | Hybrid
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Job Description:

​​We are looking for an experienced UX Designer to be a part of our cross-functional software development team. You will be responsible for maintaining the integrity of product UI content throughout the product life cycle, ensuring that it is user-friendly, representative of our voice, and effectively presented across multiple devices and scenarios.

You will be responsible for championing Q2’s User Experience Design process, researching business and user needs and designing solutions that solve for those needs. You will also coordinate with other UX Designers, Product Owners and Developers to ensure all experiences align with other Q2 products.

The ideal candidate for this role will be a strategic thinker, have the excellent communication skills needed to collaborate with teammates in other geographic locations, and be self-motivated. In return, you’ll have the opportunity to join forces with incredible teammates in a fun workplace, delivering innovative, best-in-class technology to customers in the financial industry.

Along with your resume, please provide a link to a portfolio with compelling examples of user experience design.


  • Transform ideas into valuable, usable software experiences

  • Conduct formal and informal user research and testing of in-progress work, and assist in implementation of user-based testing to provide optimization of existing application; produce professional research reports

  • Create UX deliverables including user personas, site maps, concept maps, process flows, wireframes, interactive prototypes, and UI designs that effectively communicate the product architecture, layout and functionality to team members

  • Apply established UI patterns to prototypes and mockups to ensure consistency across products, and influence the creation of new UI patterns

  • Create UIs that adhere to WCAG 2.1 accessibility requirements

  • Engage with content writers to preserve the integrity of UI content and help documentation

  • Effectively collaborate with product managers, researchers, project team members and other stakeholders to understand product vision and customer needs while validating designs through testing and customer feedback

  • Deliver effective presentations of ideas and concepts to small project teams

  • Deliver appropriate design deliverables and participate in Development and QA efforts to ensure designs are developed as specified.

  • Create and meet quarterly project goals and deadlines 


  • Typically requires a Bachelor’s Degree in Graphic Design, Information Architecture, HCI or related field plus 2 years of professional experience in UX Design, or an advanced degree without experience; or equivalent work experience.

  • Strong foundation in Adobe Creative Suite, prototyping and wireframing software (such as Sketch and Axure)

  • Solid understanding of information architecture tools and techniques, including site maps, concept maps and process flows

  • Strong foundation in usability & accessibility best practices

  • Strong attention to detail, with an aesthetic sensibility that requires minimal art direction

  • Understanding of HTML, CSS & Javascript and ability to inspect for design acceptance and troubleshooting

  • Highly professional written and verbal communication skills.

  • Proven observational and listening skills; ability to recognize user experience needs and convert into product design

  • Ability to collaborate well with teammates in multiple roles and occasionally lead small projects


  • Visual design

  • Multi-device design

  • Knowledge of the software development lifecycle, including agile

  • Content management experience

  • Experience with user research

  • Knowledge of digital accessibility best practices

  • Front-end development (HTML & CSS) 



At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CSSLanguages
    • SassLanguages
    • jQueryLibraries
    • ReactLibraries
    • LodashLibraries
    • VuexLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • KafkaFrameworks
    • OAuthFrameworks
    • TerraformFrameworks
    • ElasticsearchDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • GitHubServices
    • Microsoft AzureServices
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • DocuSignCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • AsanaProject Management

What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

An Insider's view of Q2

What are some social events your company does?

At Q2, community is in our hearts. Q2'ers pursue their philanthropic passions to build strong and diverse communities worldwide. We host a HUGE annual Dodgeball fundraising event for the Juvenile Diabetes (JDRF) in Austin. Other companies play with us. I love our annual "circle of awesomeness" employee recognition event, and day of recognition.


Sr. Community & Culture Champion

How do you collaborate with other teams in the company?

We have such a collaborative and friendly environment, it's truly authentic and very different from other companies. We're genuinely happy to invest in each other's success and our ability to learn (both technically and personally ) as a team. Q2'ers are really good people I admire and have fun with, at work and socially.


Staff Software Engineer

How has your career grown since starting at the company?

I started out as an individual contributor, ultimately finding my passion as a Product Management Leader. Leadership here including SVPs, VPs and Directors in our Product and Engineering groups show a genuine and active interest in mentoring to aid in our career growth. I also like our “Q2 EDU” learning platform.


Manager, Product Management

How do your team's ideas influence the company's direction?

It's important to see yourself as being part of something bigger then ourselves. Learning about people, and not just the work they're doing, but who they are, helps you become an empathetic and more effective leader. Tapping into what people *love* doing, and finding opportunities to match their passion and skills in their work is what we do!


VP, Product and Engineering

What’s the vibe like in the office?

The culture at Q2 is unlike any other company I’ve ever worked for. You can feel the genuine desire others have to help you succeed and move towards your career goals. I believe in our 10 Guiding Principles and see the same beliefs in our peers – it’s a part of our culture and daily life! There is also a strong ERG community promoting diversity.


Customer Success Manager

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