Company Description

Founded in 2017, Living Security’s mission is to help prevent cybersecurity breaches with a human risk management solution that does more than meet compliance needs, it also truly changes behavior. Living Security believes empowering people is the key to ending cybersecurity breaches, picking up where traditional security awareness training drops off. Gamified learning and immersive experiences engage and educate users, while the science-backed, tech-enabled platform uniquely provides CISOs the ability to measure training efficacy and program ROI.

Named one of Austin’s Best Places to Work, the Living Security team is composed of 50+ cybersecurity professionals committed to transforming security awareness training as we know it and turning end users into the enterprise’s greatest asset against cybercrime. Living Security is trusted by security-minded organizations like CVS Health, MasterCard, Verizon, MassMutual, Biogen, AmerisourceBergen, Hewlett Packard, JP Morgan, and Target. Learn more at www.livingsecurity.com.

While we take our mission seriously, we have a lot of fun while executing!

Job Description

What You’ll Do

• Plan and conduct user research - in order to understand and empathize with our end users
• Understand business and user needs resulting in well rounded products
• Plan and conduct competitor analysis
• Run UX workshops with key stake holders, end users, and engineers to identify user needs and reconcile that with business objectives and obstacles
• Interpret data and qualitative feedback
• Create user stories, personas, and storyboards
• Determine information architecture and create sitemaps
• Develop task flows and wireframes based on user needs
• Iterate and communicate design ideas in low, medium, and then high fidelity prototypes
• Design and conduct usability testing for the various stages of prototype design
• Lead the development of a design language to ensure consistency - minimizing development time
• Ensure UX and visual design best practices that support accessibility
• Work with development to ensure feasibility to ensure designs are implemented correctly
• Encourage data driven design - review product analytics to identify pain points, craft hypothesis and iterate on solutions with user testing
• Develop UX and agile design/development best practices with week kick offs, design reviews, and retrospectives
• Educate the Living Security team about Design Thinking and UX Best Practices

Qualifications

Minimum Qualifications:

• 7+ years of experience in software UI design and crafting experiences including low- through high-fidelity mockups, interactive prototypes, and journey maps
• 5+ years of experience designing the software UI of enterprise-level B2B or B2C applications that support users who are performing complex, technical tasks
• 5+ years experience as an embedded designer within cross-functional agile teams consisting of product managers and engineers
• 2+ years experience in planning, conducting, or participating in UX generative and evaluative research to discover user needs, define workflows and use cases, and iteratively refine prototypes. Representative research activities include contextual inquiry, semi-structured interviews, and scenario-based usability testing. 
• Balanced mix of interaction design, visual design, usability testing, and prototyping skills
• Skilled in Figma, Sketch, or equivalent prototyping tool
• Adaptable and ability to manage multiple projects concurrently
• Communication, collaboration and teamwork
• Problem-solving
• Design Thinking and a user-centric mindset
• Attention to detail
• Creative and analytical approach
• Understanding of interaction design principles
• Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences

Bonus Qualifications:

• Degree or certification in design, human-computer interaction, or related field
• Understand and promote responsive design
• Prototyping and animation skills of industry tools such as Figma
• Managing and facilitating workshops
• Big data and analytical user experience design 
• Knowledge about accessibility guidelines
• Experience with reviewing end-user analytics to identify pain points 
• Good sense of humor 

Additional Information

Perks of Living Security:

• Open, inclusive, and fun environment
• Benefits, including medical, dental and vision insurance, short term disability, life insurance, 401(k)
• Competitive salary plus stock options
• Responsible PTO policy and paid holidays
• Work remote and flex-time options
• Opportunity to be a part of a company that is revolutionizing the cybersecurity industry
• Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All your information will be kept confidential according to EEO guidelines.