Q2
As passionate about our people as we are about our mission!
Austin, TX
Hybrid

Cloud Configuration Specialist

Sorry, this job was removed at 12:56 p.m. (CST) on Tuesday, July 21, 2020
Find out who's hiring in Austin.
See all Developer + Engineer jobs in Austin
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Q2 is seeking a Cloud Configuration Specialist who will responsible for implementing Q2’s Ebanking Solutions in order to align with the business requirements of our customers. You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. The ideal candidate must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting. This work does not require travel.

RESPONSIBILITIES:

  • Work with the Implementation Team, own the connectivity steps for and 3rd party integrations for new customers
  • Setup and configure VPNs within AWS
  • Setup and provision certificates
  • Whitelist IP Addresses
  • Validate network-level connectivity with cores and other integrations.
  • Validate applicant level connectivity for all cores and integrations
  • Send application messages down to ensure valid responses
  • Troubleshoot and engage with 3rd party network and technical contacts as required
  • Setup and configure email integration
  • Coordinate with customer IT to set up and provision Native Apps
  • Coordinate with customer IT to set up sub-domains
  • Receive and maintain 3rd party credentials and endpoints
  • Problem-solve routine to complex issues
  • Establish a strong working and strategic relationships to socialize initiatives and get buy-in across functions
  • Provide Level 2 and 3 support to other team members
  • Own the tracking and renewal process for expired certificates 
  • Maintain the integrity of existing customer 3rd party connections and VPNs across prod and lower environments
  • Proactively monitor 3rd party integrations
  • Troubleshoot and resolve losses of connectivity
  • Rotate 3rd party passwords /credentials
  • Create and implement tools that increase quality, security and productivity
  • Track status and provide updates in relation to overall implementation process
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are followed

EXPERIENCE AND KNOWLEDGE:

  • Bachelor’s Degree in related field or equivalent experience
  • Typically requires 2+ years of related work experience with AWS, Linux, systems management
  • MS SQL skills: Understanding of DB Design and MySQL query language as related to enterprise software configuration, installation and debugging
  • Operation System, Hardware configuration and Network troubleshooting skills required with packet analysis valued
  • Configuration and deployment experience with Web Services
  • Some knowledge of HTML helpful
  • Knowledge of Ansible, systems administration, preferred
  • Knowledge of Python preferred
  • Familiarity with iOS and Android mobile platforms helpful
  • Strong troubleshooting, diagnostic and analytical skills for problem-solving
  • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
  • A relentlessly positive disposition
  • Excellent people and teamwork skills
  • The ability to remain calm, diplomatic, and cooperative under stressful conditions
  • Strong written and oral communication skills
  • Financial Services experience
  • Enterprise Software experience
See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

More Jobs at Q2

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Q2Find similar jobs like this