Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Consulting Systems Engineer, SLED - Duo Security at Duo Security

| Austin
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What You'll Do

Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

 

Who You’ll Work With

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.

We are adding an SE to our SLED team to focus on our State, Local and EDU business. State, Local and EDU OR Federal experience as an Solutions Engineer/Sales Engineer is required for consideration.

Duo's SE team is a makeup of customer centric engineers who love providing prospects and customers with an amazing experience. We focus on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.

 

Who You Are

 

Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to set up RDP or SSH in under 10 minutes. Experience why Duo's customers are so passionate about us that we've been called the "The Most Loved Company in Security."

 

Sales Skills

 

  • 3+ years in a similar role selling to State, Local and EDU (SLED) OR Federal
  • 5+ years of field sales engineering experience
  • Experience selling 6 - 7 figure deals within SLED or Federal customers
  • Experience selling Security solutions to SLED and/or Federal with domain knowledge of compliance and security requirements at SLED and Federal levels
  • Experience leading POCs for multiple customers in a single sales calendar/period (to support high growth sales cycles)

 

Network Engineering Experience

  • Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.
  • SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.
  • Able to quickly diagnose network and ACL configuration issues
  • Strong knowledge and understanding of Radius authentication

 

Systems Engineering Experience

  • Has setup and configured Active Directory
  • Working knowledge of LDAP with ability to troubleshoot LDAP lookup issues
  • Has setup and configured RDP with strong knowledge of Windows Server
  • Has experience configuring Microsoft Exchange
  • Has a working knowledge of Office 365
  • Has configured and troubleshooted SAML and SSO
  • Strong Unix and Linux knowledge, especially with SSH and PAM.
  • Knowledgeable with Identity/Access Management and two-factor authentication

 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

Jobs at Duo Security
13

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Design + UX
Dev + Engineer
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Principal Product Designer - Duo Security

Duo Security
Austin
2 days ago
+43
Our team is creating meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired) we have the resources and reach of a global company while we keep our super fun culture.

Senior Site Reliability Engineer - Duo Security

Duo Security
Austin
2 days ago
+43
As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Customer Solutions Engineer - Duo Security

Duo Security
Austin
4 days ago
+43
As a Customer Solutions Engineer, you'll partner with our Customer Success Managers to drive time-to-value for Duo’s strategic customers, specifically by leading technical implementations. As a trusted security advisor, you'll translate business requirements into specific configuration recommendations and resolve potential deployment blockers. Other responsibilities include:

Senior Software Engineer in Test - Duo Security

Duo Security
Austin
4 days ago
+43
As a Senior Software Developer Engineer in Test, you will write code to test our services for functionality and performance, towards our goal of making security of our Cloud products easy for our customers and users. You will do this in an environment where continuous integration is in place and code is released to production bi-weekly.

Sr Product Designer, Duo

Duo Security
Austin
6 days ago
+43
Our team is creating a meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired), we have the resources and reach of a global company while we keep our super fun culture.

Senior Software Engineer (Backend APIs, Data Engineering) - Duo Security

Duo Security
Austin
1 week ago
+43
Build services that power machine learning models and deliver insights back to customers. Design APIs to translate Duo activity into Trust Engine predictions and insights. Architect solutions to productionize research and make organizations safer with less effort. Architect key components of the Trust Engine powering the future of authentication at Duo. Partner with data engineers and data scientists to deliver machine learning product features to millions of users at more than 21,000 Duo customers. Improve production data pipelines to support machine learning product goals.

Engineering Manager, Site Reliability - Duo Security

Duo Security
Austin
1 week ago
+43
As an Engineering Manager on our Site Reliability Engineering team, you will lead a team responsible for enabling our engineering teams to be able to easily monitor and track metrics within services at Duo. These services empower Duo's product development teams to run and maintain their services in production at a high level. You will collaborate with a wide range of internal partners to lead projects that automate solutions in an effort to provide the most accurate insight possible into our systems, remove toil and enhance our teams ability to react quickly to issues.

Sales Engineer - SLED, Duo Security

Duo Security
Austin
1 week ago
+43
Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

Software Engineer (Backend APIs, Data Engineering) - Duo Security

Duo Security
Austin
1 week ago
+43
You are an engineer who loves to learn and adapt quickly. You enjoy working as a member of a team but can also drive tasks to resolution on your own. You are passionate about building secure software. You continually find opportunities to improve your technical and professional skills. You are not afraid to take on complex issues, take the initiative to solve problems, communicate solutions, or raise issues.

Account Development Representative - Duo Security

Duo Security
Austin
1 week ago
+43
As an Outbound Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

PRODUCT MANAGER.CX PRODUCT MANAGEMENT

Duo Security
Remote
1 week ago
+43
Our Customer Experience (CX) team is responsible for defining and driving the end-to-end customer success and technology adoption motion through the entire customer lifecycle. We're seeking a senior technologist in Cisco Security portfolio with the ability to understand customers’ business and technical challenges that prevent them from adopting Cisco Security including Secure Firewall, Secure X, Secure Network Analytics, Secure Endpoint, Security Web Appliance, Umbrella, Security Access by Duo and Identify Services Engine. In order to accelerate customer adoption and to remove these barriers, they will closely collaborate across other CX/Business Entity/Enablement teams, lead the strategy and execution of CX Success track, and customer success motions for CX Product Management for Cisco Secure.

Senior Security Engineer, Product Security

Duo Security
Austin
1 week ago
+43
Test and provide guidance that may include design reviews, threat modeling, code auditing, and security assessments on internally & externally developed software.  Automate product security testing techniques and tools including, but not limited to; static analysis, dynamic analysis, software composition analysis and container scanning.  Identify and implement new ways that we can validate the security of Cisco SBG products and its development practices.  Liaison with product, customer support, sales and engineering teams to provide ad-hoc technical security expertise.  Research, build and implement tools, libraries & frameworks that aid developers in writing secure code.  Conduct security research to further enable the addition of proactive security controls within internally developed software. 

Sr. Software Development Engineer in Performance Test - Duo Security

Duo Security
Austin
2 weeks ago
+43
The Senior SDET (Software Development Engineer in Test) with an emphasis on Performance Testing is expected to be an advocate for the customer and to provide an assessment of software performance and quality that is metrics-based and integrated into the Software development life cycle. We expect a strong development background as you will spend 60% or more of your day writing code. Ideal candidates will have strong experience with performance metrics collections and developing performance testing frameworks, combined with the ability to tune code, database queries, no sql optimizations, distributed tracing, and  operating system parameters. You will be responsible for building strong relationships with engineering teams, site reliability teams and stakeholders.