Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Consulting Systems Engineer, SLED - Duo Security

| Austin
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What You'll Do

Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

 

Who You’ll Work With

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.

We are adding an SE to our SLED team to focus on our State, Local and EDU business. State, Local and EDU OR Federal experience as an Solutions Engineer/Sales Engineer is required for consideration.

Duo's SE team is a makeup of customer centric engineers who love providing prospects and customers with an amazing experience. We focus on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.

 

Who You Are

 

Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to set up RDP or SSH in under 10 minutes. Experience why Duo's customers are so passionate about us that we've been called the "The Most Loved Company in Security."

 

Sales Skills

 

  • 3+ years in a similar role selling to State, Local and EDU (SLED) OR Federal
  • 5+ years of field sales engineering experience
  • Experience selling 6 - 7 figure deals within SLED or Federal customers
  • Experience selling Security solutions to SLED and/or Federal with domain knowledge of compliance and security requirements at SLED and Federal levels
  • Experience leading POCs for multiple customers in a single sales calendar/period (to support high growth sales cycles)

 

Network Engineering Experience

  • Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.
  • SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.
  • Able to quickly diagnose network and ACL configuration issues
  • Strong knowledge and understanding of Radius authentication

 

Systems Engineering Experience

  • Has setup and configured Active Directory
  • Working knowledge of LDAP with ability to troubleshoot LDAP lookup issues
  • Has setup and configured RDP with strong knowledge of Windows Server
  • Has experience configuring Microsoft Exchange
  • Has a working knowledge of Office 365
  • Has configured and troubleshooted SAML and SSO
  • Strong Unix and Linux knowledge, especially with SSH and PAM.
  • Knowledgeable with Identity/Access Management and two-factor authentication

 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
8

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Dev + Engineer
Project Mgmt
Sales
Tap to close

Software Engineer, Passwordless Authentication Team - Duo Security

Duo Security
Austin
3 days ago
+41
As a Software Engineer on the Passwordless Authentication team you’ll be joining the engineers who take Duo’s passwordless solution to market. Your team aims to remove passwords from the equation around access management. We strive to make security simple to understand and easy to use. As a leading Multi-Factor Authentication provider, Duo is positioned to leverage our existing access and device trust policies to protect passwordless logins and help organizations realize true Passwordless MFA. Help us to evolve the authentication experience in software that is relied on to protect consumer, enterprise, federal, and multinational customers.

Senior Software Engineer - Duo Security

Duo Security
Austin
3 days ago
+41
As a Sr. Software Engineer on the Data Infrastructure Team, you will be part of the team responsible for the data backbones that power Duo’s product and business. You will create and improve paved paths for using modern logging infrastructure such as Kafka and Elasticsearch. That infrastructure serves our customers directly through in-product reports and APIs, as well as by supplying data to machine learning features like Duo Trust Monitor. You will also work on other related infrastructure for customer, product R&D, and business intelligence use cases.

Virtual Systems Engineer Sales DUO

Duo Security
Austin
3 days ago
+41
We are adding Sales Engineer dedicated to the SMB segment responsible for positioning and selling Duo Security’s two-factor authentication product in the field. We need an expert solutions engineer with a consultative approach, experience with enterprise architecture and the ability to deliver successful proof of concepts. To be successful in this role you'll be an excellent communicator who can adapt their style to accommodate a variety of business use cases. You should have 2+ years of experience in roles that require direct technical customer interaction, such as Professional Services, Sales Engineering or Solutions Engineering background.

Mid-Market Account Development Representative-Duo Security (ATX)

Duo Security
Austin
1 week ago
+41
As a Mid-Market Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).

Senior Customer Solutions Engineer - Duo Security

Duo Security
Austin
1 week ago
+41
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements.  You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO).  You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support. Your other responsibilities will include:

Consulting Systems Engineer, SLED - Duo Security

Duo Security
Austin
1 week ago
+41
Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

Customer Solutions Engineer - Duo Security

Duo Security
Austin
2 weeks ago
+41
As a Customer Solutions Engineer, you'll partner with our Customer Success Managers to drive time-to-value for Duo’s strategic customers, specifically by leading technical implementations. As a trusted security advisor, you'll translate business requirements into specific configuration recommendations and resolve potential deployment blockers. Other responsibilities include:

Sales Systems Program Manager - Duo Security

Duo Security
Austin
3 weeks ago
+41
As the Sales Systems Program Manager you will be responsible for working as a liaison with our Internal Systems Team to prioritize projects, complete business requirements documentation, create/maintain the systems roadmap for sales, support testing of new functionality and rollout/training communications. You will have the opportunity to work closely with both business and technical professionals to translate requirements and drive delivery of projects that enable the sales organization to be successful. This is a highly cross-functional role with interaction across multiple departments at Duo to gain alignment regarding requirements for Salesforce.com (or other tool) improvements. Salesforce.com is a tool used across the entire organization and in this role, you will work to make sure that all improvements are a positive change for other areas of the business.