DevOps Engineer, Cloud Managed Services (FedRAMP) at SailPoint

| Austin
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Description

IdentityIQ is SailPoint’s Identity and Access Governance product, and the DevOps Engineer will be a key player on the FedRAMP and Cloud Managed Service team. The successful candidate will proactively work with Engineering, Product Management, Services, and other departments to implement and operate our global, customer-facing cloud managed service for IdentityIQ. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities

  • Build and maintain a resilient, secure, and efficient cloud-hosted IdentityIQ platform to meet established SLAs
  • Work closely with internal and external parties to build, monitor and maintain the cloud-hosted IdentityIQ infrastructure in both production and non-production environments
  • Automate deployment, monitoring, management and incident response
  • Monitor and resolve site stability and performance issues
  • Work with internal and external parties to define infrastructure to meet customer business requirements within the purchased subscription service level
  • Monitor infrastructure costs to help meet SailPoint business model expectations
  • Work closely with internal and external teams as part of each customer deployment
  • Build and maintain IdentityIQ-specific monitors and alerts
  • Develop and improve operational practices and procedures
  • Proactively meet standards for information security and compliance (e.g., ISO, SOX, SSAE 16) in close cooperation with the Security Operations and Compliance teams
  • Work closely with global DevOps and Support teams to provide 24x7x365 support to customers
  • Participate in on-call rotations
  • Travel is less than 25% for hires outside of Austin, TX

 

Background & Experience

  • Must be United States citizen (FedRAMP compliance requirement)
  • Experience in 24x7 production operations, preferably supporting a highly-available environment for a SaaS vendor or other cloud service provider (3-5 years)
  • Experience with cloud infrastructure environments, AWS and/or Azure (3-5 years); AWS certifications and experience are preferred: https://aws.amazon.com/certification/
  • Experience with containerization and infrastructure as code technologies, preferably Terraform, Docker
  • Experience with Java applications and related J2EE technology stack
  • Release automation (e.g., Jenkins), system administration, system configuration, and system debugging experience
  • Experience using scripting languages (e.g. Ruby, Python), configuration management tools (e.g. Chef, Puppet), and command execution frameworks (e.g. Ansible)
  • Experience with a version control system (git preferred)
  • Experience with a continuous monitoring tool like Splunk is preferred
  • Strong understanding of Linux system administration, networking, and troubleshooting techniques
  • History of effective collaboration on technical work and/or technical compliance initiatives with others
  • Ability to operate in an agile, entrepreneurial start-up environment.
  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience preferred

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

11120 Four Points Drive, Austin, TX 78726

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
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