SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

DevOps Engineer, Cloud Managed Services (FedRAMP) at SailPoint

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IdentityIQ is SailPoint’s Identity and Access Governance product, and the DevOps Engineer will be a key player on the FedRAMP and Cloud Managed Service team. The successful candidate will proactively work with Engineering, Product Management, Services, and other departments to implement and operate our global, customer-facing cloud managed service for IdentityIQ. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.


Location:  United States



  • Build and maintain a resilient, secure, and efficient cloud-hosted IdentityIQ platform to meet established SLAs
  • Work closely with internal and external parties to build, monitor and maintain the cloud hosted IdentityIQ infrastructure in both production and non-production environments.
  • Automate deployment, monitoring, management and incident response
  • Monitor site stability and performance and troubleshoot site issues
  • Work with internal and external parties to define infrastructure to meet customer’s business requirements within the purchased subscription service level
  • Monitor infrastructure costs to help meet SailPoint business model expectations
  • Work closely with internal and external teams on each customer deployment
  • Build and maintain IdentityIQ-specific monitors and alerts
  • Develop and improve operational practices and procedures
  • Proactively meet standards for information security and compliance (e.g., ISO, SOX, SSAE 16) in close cooperation with the Security Operations and Compliance teams
  • Work closely with global DevOps and Support teams to provide 24x7x365 support to customers
  • Participate in on-call rotations
  • Travel is less than 25% for hires outside of Austin, TX


Background & Experience:


  • Must be United States citizen (FedRAMP compliance requirement)
  • Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS vendor or cloud service provider (3-5 years)
  • Experience with cloud infrastructure environments, AWS and/or Azure (3-5 years) AWS certifications and experience are preferred:
  • Experience with containerization and infrastructure as code technologies, preferably Terraform, Docker
  • Experience with Java applications and related J2EE technology stack
  • Release automation (e.g., Jenkins), system administration, system configuration, and system debugging experience
  • Experience using scripting languages (e.g., Ruby, Python), configuration management tools (e.g., Chef, Puppet) and command execution frameworks (e.g. Ansible)
  • Experience with a continuous monitoring tool like Splunk is preferred
  • Strong understanding of Linux system administration, networking and troubleshooting techniques
  • History of effective collaboration on technical work and/or technical compliance initiatives with others.
  • Ability to operate in an agile, entrepreneurial start-up environment



  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience preferred



SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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