Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
Upwork's Marketplace Search & Discovery team is on a mission to connect the right talent to the right opportunities. This mission is essential to the success of the business, as it enables users to easily find the best opportunities, skills and talent that match their needs.
As the Director of Engineering for this team, you will be responsible for the end-to-end product experiences for all search and browse customer journeys. This is a full stack role covering user experience on web and mobile clients, as well as performance and scale of backend services. You will partner with our Machine Learning team to ensure recommendations are delivered with the highest quality and speed. This is an exciting opportunity for a leader to drive the most critical component of a consumer product during a phase of large-scale growth.
If you want to massively scale a business while positively impacting millions of lives by creating economic opportunities for them, then this is the role for you!
Your Responsibilities:
Overall, you are responsible for leading the technical development of the organization and ensuring that the software engineering team is able to deliver high-quality products that meet the needs of customers and stakeholders.

• Leading the software engineering team and setting the technical direction for the organization
• Collaborating with other departments such as product management, design, and operations to ensure alignment of engineering efforts with overall business goals
• Managing the development and release of software products, including scheduling and coordinating the work of the engineering teams
• Overseeing the quality, performance, and scalability of the software products, including monitoring and analyzing performance metrics to identify areas for improvement
• Continuously improving software development processes and engineering best practices, such as code reviews, testing, and incident management
• Building and maintaining a high-performing team by recruiting, mentoring, and developing team members
• Keeping up-to-date with industry trends and technologies to identify new and emerging opportunities for the organization

What it takes to catch our eye:

• You have delivered consumer products at scale across web and mobile clients
• You have designed and built microservice-based cloud apps and tuned for low-latency and high-reliability
• You have integrated recommendation systems into a product experience
• You have led teams of 25-75 software engineers
• You have been responsible for executive-level communication regarding your teams

The annual base salary for this position in California and Washington ranges from $184,000.00 - $293,000.00. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
Come change how the world works.
At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees.
Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.
Check out our Life at Upwork page to learn more about the employee experience.
Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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