Engineering Manager (Billing)

| Austin

BigCommerce, named a "Best Place to Work" in Austin 2018 is looking for a Engineering Manager who wants to join a truly diverse, fast-paced team in the exciting and rapidly growing e-commerce industry.

What you’ll Do

Be an leader on our billing API team that powers our platform for partners. You’ll be working with team members and a product owner creating solutions that expose related billing functionality to partners via APIs enabling them to incorporate BigCommerce services directly into their workflows. BigCommerce offers a heavily collaborative environment helping you expand your skill set and take ideas from inception to delivery.

This role is for a person who thrives at leading a high performing software engineering team and is passionate about empowering engineers to achieve the best work of their careers. Well respected by technical and non-technical individuals, you will be an influential leader, coach, manager and engineer. You will need to balance driving an aggressive product roadmap and improving system performance and stability by introducing best practices and mentoring other engineers.

  • Be both a hands-on developer and an effective people manager
  • Use Ruby, Rails, gRPC, JavaScript, RabbitMQ, Docker, Resque, MySQL, Redis, and a slew of other technology to help power our platform
  • Build integrations with 3rd party SOAP/REST APIs that can span multiple codesets/services, fail gracefully, and be highly extensible
  • Coach team towards code that is performant, fault-tolerant, maintainable, testable, and concise
  • Drive our technical roadmap and direction of our stack
  • Encourage innovation and foster an environment of continuous improvement
  • Collaborate with stakeholders and other teams to promote communication & coordination
  • Support and coach 4-6 members of your team
  • Foster a culture that is open, positive, energized and innovative
  • Meet regularly, one on one, with members on your team coaching and helping develop their careers at BigCommerce

Who You Are

  • More than 6 years of professional experience as a software engineer
  • At least 2 years of professional experience with Ruby / Ruby on Rails
  • At least 2 years of experience in a lead role on an engineering team
  • Adept with backend service and API development and design
  • Desire to work in a collaborative, open environment on an Agile team
  • Highly proactive and results-oriented with excellent critical thinking skills
  • Excited to learn new technologies
  • Experience with relational databases and external services integrations (SOAP & REST APIs)
  • Experience with eCommerce, distributed queuing systems, SaaS platforms, highly desirable

Inside BigCommerce

BigCommerce is a robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store.BigCommerce merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.

We’re a team of smart, passionate and talented people on a mission to democratize commerce. If you’re looking to work with industry leaders and love what you do, we want to hear from you!

Perks & Benefits

  • An amazing company culture that doesn’t just talk values, but lives them
  • Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
  • Competitive compensation packages and meaningful stock grants for every employee
  • Comprehensive health insurance coverage that starts on day one
  • Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
  • Four especially cool offices in Austin, San Francisco and Sydney
  • A free online store to help you live out your entrepreneurial dreams
  • Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
  • Time off for volunteering and employee-driven charity events
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • RubyLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

We're downtown at: 211 E 7th St Suite 500, Austin, TX 78701. We also have an amazing office in NW Austin: 11305 Four Points Drive, Austin TX 78726.
211 E 7th St Suite 500, Austin, TX 78701, Austin, TX 78701

Insider's spotlight

How has your career grown since starting at the company?

I joined BigCommerce impassioned to help small businesses. After spending a year answering support calls from our customers, I jumped on the opportunity to rebuild the support website. Shortly after completing that project I moved into engineering full time. I now help lead our website team to help new customers get started on BigCommerce.

Tommy

Front End Engineer II

What are some social events your company does?

Some of my favorite social events are the ones where BigCommerce gives back. Whether it's collecting gifts for children in need during the Holidays or rebuilding homes after Hurricane Harvey, the community service social events foster the deepest sense of pride in this company and create the longest lasting friendships.

Bryan

Senior Manager, Small Business

What are BigCommerce Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Tuition Reimbursement

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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