Lead Linux Systems Engineer

Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About ThousandEyes

ThousandEyes, a part of Cisco, empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including Comcast, eBay, HP, 120+ of the Global 2000, 65+ of the Fortune 500, 6 of the 7 top US banks, and 20 of the 25 top SaaS companies.

Gain experience with every cloud on the market, working at ThousandEyes, a part of Cisco! Our product is meant for networking specialists and we know what a good one is like! Come join us!

Engineering at ThousandEyes

At ThousandEyes, we use cutting-edge technologies and innovative techniques to study and visualize networks on a global scale. ThousandEyes engineers are focused on continuous improvement -- of our product, our codebase, our knowledge, and our skills. We believe in innovation, simplicity, and elegance. We work in small, cross-functional teams where everyone has a voice.

Learn more about engineering at ThousandEyes: https://www.youtube.com/watch?v=b9a_c8yJyzc

About the role

This role is the technical leader for the Cloud Agent Network Operations Center (NOC) at ThousandEyes. This small team manages the thousands of servers around the globe which run the ThousandEyes cloud agents. As a hands on engineering lead for the team, you’ll lead by example scaling, maintaining, and troubleshooting our worldwide fleet of linux servers.

Responsibilities:
  • Work with Datacenter and cloud providers around the world to provision hardware remotely.
  • Given a set of hardware requirements, explore globally for new locations where ThousandEyes can deploy services.
  • Maintain existing relationships with our current vendors, including expanding, cancelling, and renegotiating services.
  • Announce and work with internal teams and vendors to perform scheduled and unscheduled maintenance.
  • Troubleshoot and fix server and networking issues.
  • Order and coordinate provider capacity/service upgrades as needed based on capacity planning.
  • Use internally provided tools to manage inventory, track provider issues, and gather metrics.
  • Provide emergency support in an on-call rotation.
  • Participate and contribute to the interview process and training of team members.
Required skills:
  • Understanding of typical server configuration for common linux distributions, including Ubuntu.
  • 5+ years experience working with server providers including Data centers, Managed Hosting Providers, and Infrastructure as a Service vendors.
  • Strong networking skills and troubleshooting abilities.
  • Comfortable with linux and linux troubleshooting tools, including tcpdump, netstat
  • Understanding and experience with colocation/dedicated server providers and ISPs and ordering their services.
  • Understanding of PC and server hardware, network bandwidth, and billing methods.
  • Experience with configuration management tools including Puppet and Ansible
  • Fluent english both spoken and written.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • VueLibraries
    • SpringFrameworks
    • TerraformFrameworks
    • KubernetesFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

ThousandEyes is in the heart of Austin. Located downtown, we are next to great coffee shops, restaurants, and entertainment.

An Insider's view of ThousandEyes (part of Cisco)

What are some social events your company does?

At ThousandEyes we celebrate our employees each month with many different events that have ranged from birthday celebrations to a Halloween costume contest and a field day at Zilker Park. Our goal is to create an environment where we are celebrating our entire team!

Christie

Workplace Services Manager

How does the company support your career growth?

ThousandEyes truly values its employees and that was clear to me from day one. I always thought that transitioning out of sales would be impossible without an MBA, however the opportunity was afforded to me at ThousandEyes.

Charles

Customer Success Manager

How do your team's ideas influence the company's direction?

One of our Sales DNA principles is "no limits". We demonstrate exponential thinking, we dream big, inspire our peers and act as the spark for change. I would say this is a common theme / trait across the tribe.

Luvlynn

VP, Inside Sales

How would you describe the company’s work-life balance?

I believe ThousandEyes overall culture drives a positive work/life balance. Wellness is a DNA principle of ours, and it is truly taken to heart in all sense of the word. Top down, taking time away from work to spend quality time with family and/or doing what you love is encouraged and celebrated.

Doug

Account Management Director

What are ThousandEyes (part of Cisco) Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Excellent medical, dental, vision and life insurance. Gym discounts, wellness, financial wellness, and other amazing programs. Catered breakfast and lunch with allergy friendly options (when we are in the office)!

More Jobs at ThousandEyes (part of Cisco)9 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Operations
Sales
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView ThousandEyes (part of Cisco)'s full profileSee more ThousandEyes (part of Cisco) jobs