People Communications Web Technologies Specialist

| Austin

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.  

BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a People Communications Technology Specialist who is a web developer, user experience focused, creative, ambitious, problem-solver, and collaborative individual to support our human resources knowledge management and talent acquisition marketing efforts in the areas of HR technologies building a strong employee experience through knowledge management systems and recruitment web services. 

What You’ll Do

  • Development of People organization’s intranet evolution to enhance the employee experience encompassing all pillars of People Knowledge Management, Web/Portal experience, Search and Self-Service.
  • Driving engagement through online communications vehicles such as the People knowledge management portal, corporate career website and internal People Google drive
  • Develop, drive, socialize, and continuously improve content accessibility strategy.
  • Partners extensively with business owners to execute page design and information architecture efforts from start to finish and is responsible for building interdepartmental relationships..
  • Manage People organization web projects which include design, configuration, usability testing, data integration, development, and delivery of sites and systems.
  • Facilitate all HR governance and compliance initiatives through development of technology solutions and structure. 
  • Support talent acquisition web presence through career site design and optimization including external passive talent penetration technologies.

Who You Are

  •  2+ years web marketing communications experience focused on system design, configuration, and usability testing.
  • Prior experience with enterprise wide knowledge management systems. Preferably Confluence.
  • Experience with Web technologies and driving successful communications through new technology.
  • Direct experience with communication using portal, social, and web technologies.
  • 2+ years Javascript, HTML, PHP, CSS is required. SEO and visual graphics are a must.
  • Strong project management skills required.
  • Experience in the launch and optimization of processes and programs designed to continuously improve service delivery.
  • Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.
  • Strong organizational skills and ability to manage competing priorities.
  • Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
  • Passion for technology, wide range of knowledge regarding tools and data that enable efficiency
  • Strong organizational skills, detail oriented and analytical
  • Self -starter and be able to work independently 
  • Strong verbal and written communication skills
  • Self-motivated, open minded, and flexible to deal with occasional ambiguity
  • Ability to work productively in a fast-paced, team-oriented environment with a smile and a sense of humor

Diversity & Inclusion at BigCommerce

We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that. Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement

Location

We're downtown at: 211 E 7th St Suite 500, Austin, TX 78701. We also have an amazing office in NW Austin: 11305 Four Points Drive, Austin TX 78726.

What are BigCommerce Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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