Salesforce Administrator
About ThousandEyes
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. ThousandEyes gives organizations visibility into the now borderless network, arming them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes is backed by Sequoia Capital, Sutter Hill Ventures, Tenaya Capital, Google Ventures and Salesforce Ventures, with headquarters in San Francisco, CA.
About the Role
ThousandEyes is seeking a highly motivated Salesforce Administrator to join our Sales Operations team. You’ll be a key member of our Sales Operations team and instrumental in defining the business processes to scale the company. As the point person for day-to-day operations, you’ll work closely not only with ThousandEyes’ Sales team, but also cross-functional business partners on the Marketing, Analytics and Finance teams. You’ll drive ongoing optimization of our Salesforce instance by responding to issues, developing processes based on best practices and implementing automation to increase efficiency. This position requires an individual who is team-oriented, excited to support a growing sales org and driven to produce high-quality results.
Qualifications
- 3+ years of experience as a Salesforce Administrator, ideally within a high-growth, B2B business. Salesforce Administrator certification required
- Solid understanding of Salesforce automation tools and experience with large data cleanup projects. Familiarity with Visual Flow, Apex, and/or Triggers is a plus.
- Strong analytical and problem-solving skills. Able to think through scenarios, understand the impact to the business, provide and execute recommendations.
- Excellent communication skills. Able to communicate effectively with different levels within an organization, create documentation and provide training to users with varying technical backgrounds.
- Broad experience working with Executives, Marketing, Sales, Support, and Finance users and understanding their diverse needs.
- Experience with Salesforce CPQ (Steelbrick), Marketo, Zuora is a plus.