About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

What Your Days Will be Like: 

Care.com is seeking a Salesforce Solutions Architect / Product Owner to lead the transformation of our global architecture and implementation of Salesforce.com across multiple lines of business. In this highly visible role, you will ensure that the overall Salesforce solution at Care.com optimizes our investment in Salesforce, balancing business needs with technical complexity, to meet our business strategy. Successful candidates must be resourceful, detail-oriented, and self-directed, with a passion for understanding their clients’ business and implementing technical requirements in a way that fulfills that need. Outstanding communication and listening skills, genuine interest in fostering teamwork, and a willingness to provide honest feedback are keys to the success of our projects.                                                                                                      

What You'll Be Working On:  

• Lead and facilitate project discovery to define business, functional, and technical requirements
• Develop overall solution design options while keeping in mind the big picture and considering the pros and cons
• Coordinate and negotiate solutions for complex, cross-functional requirements with multiple parties and interests, across Salesforce and other technologies
• Research current and emerging technologies and propose changes where needed to allow the business to grow
• Assess the business impact for technical choices made
• Develop Data Models, Security strategies
• Manage and mentor team members

What You'll Need to Succeed: 

• Experience leading IT projects and managing cross-functional teams.
• Deep understanding of SFDC concepts and practices. Able to identify the appropriate use of native tools vs customization via Apex/Visualforce development. Aligning these recommendations to best practices.
• Strong technical writing skills. The ability to take the lead role in developing comprehensive solutions and documentation
• Experience in developing System Architecture Documents, Data Model Documentation, and Security Model Documentation
• Understanding of complex business processes and ability to apply scenarios to Salesforce Use Cases
• Ability to communicate complex technical solutions to non-technical business users
• Outstanding written and verbal communication skills; experience facilitating meetings
• Experience with Scrum SDLC methodology

Education/Other Pre-Requisites: 

• 5+ years of experience working with SalesForce.com
• Bachelor's Degree in Computer Science or related field or equivalent experience
• Experience with Sales, Service and Marketing domains

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds.**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).