Senior Cloud Engineer at H-E-B

| Austin
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About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.  

 

 

 

H-E-B Digital is seeking new team members (Partners)!  This is an exciting time to join H-E-B Digital, and we’re hiring across the stack: front-end web and mobile, full-stack, infrastructure and backend engineering. We’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. Our digital solutions are growing in popularity and adoption—like Curbside and Home Delivery—so you’ll get the opportunity to define the user experience for millions of customers and hundreds of thousands of Partners. If you’re someone who enjoys taking on new challenges, working in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems, we want you as part of our team. 
 
H-E-B Digital builds the tech that feeds Texas. 
We’re investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. For more information, visit digital.heb.com.
 
Our Partners thrive The H-E-B Way. As a Senior Cloud Engineer, you would have a… 
HEART FOR PEOPLE… you have a passion for mentorship and guidance, and love for the direct person-to-person interactions that create strong bonds between teams 
HEAD FOR BUSINESS… you have an ownership mentality and a consistent track record of timely delivery of high-quality software 
PASSION FOR RESULTS… the ability to guide the discussion, remove roadblocks, and provide guardrails for your team as they identify challenges and propose solutions 
 
What you’ll do at HEB: 
We facilitate the operation, modification, and collaborative evolution of large-scale fault tolerant systems which delight our customers beyond expectation...which is easier said than done.  
As a Senior Cloud Engineer you would collaborate with a squad of tenacious, eccentric engineers tasked with designing, building, and scaling a platform which spans multiple cloud providers and physical datacenters. We are responsible for evolving the performance, efficiency, consistency, availability, observability, and emergency response policies of our software, infrastructure, and it's dependencies while being mindful of developer ergonomics.  
The Cloud Engineering team is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software and related Cloud (AWS) infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure.
Engineer and support a cloud solution within AWS. 
  • Develop migration paths for existing on-premise systems which have elected to grow into AWS
  • Develop, Implement, and Evangelize standards and best practices as they relate to cloud solutions.
  • Implement automation techniques to increase the native security of our cloud-based systems while being mindful of the impact to developer ergonomics. 
  • Collaborate with our SRE team to design, configure, and manage system monitoring and alerts for our cloud infrastructure that our development teams depend on.
  • Provide guidance and training to other team members.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
  • Design and operate pipeline processes which enhance the security of our infrastructure at scale.
  • Integrate on-premises services with the cloud-based services we build and maintain.
  • Create and maintain diagrams and documentation around system configurations and processes. 
  • Engage and nurture other squads to be capable of maintaining services once they are live by measuring and monitoring availability, latency and overall system health.
  • Provide ergonomic consistency between development, non-production and production environments
  • Implement security controls, provisioning processes, and security best practices
  • Promote technologies, techniques, and system architectures that enable quick experimentation and fast feedback
  • Identify and resolve inefficiencies spanning across multiple teams/organizations through collaboration with the affected teams

Who We Are
 
H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $26 billion.
  • We hire talented people (116,000+ Partners), and give them autonomy to be creative in how they impact the business
  • We’re a Partner-driven company with a Bold Promise – Because People Matter 
  • We embrace Diversity and Inclusion as core values, and support them with thriving company-wide programs 
  • We’re a truly original Texas-based company that created the Spirit of Giving to help Texas communities every day 
  • Once eligible, our Partners become Owners in the company. “Partner-owned” means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Retailing Company
 
Who You Are
  • 3+ years of experience in Cloud computing with a primary focus on AWS.
  • 7+ years of industry experience
  • CS degree or relevant experience
  • Strong understanding of cloud computing capabilities and limitations, virtualization, infrastructure/platform.
  • Experience with Kubernetes
  • Experience with AWS best (and worst) practices thorough understanding of system and infrastructure management in the AWS Cloud environment.
  • Previous experience developing high performing, high traffic solutions to scale
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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • HadoopLanguages

Location

2416 E 6th St, Austin, TX 78702

An Insider's view of H-E-B

What’s the vibe like in the office?

What really drives the vibe at our office is our incredible people. Everyone at HEB Digital has a unique expertise to learn from, and we are always encouraging each other or willing to offer a helping hand. It’s the same friendly attitude I know from decades of shopping at HEB, and it’s a true joy to be a part of as a member of our digital team.

Laura

Software Engineer II

What's the biggest problem your team is solving?

The biggest problem the team & I are solving is bringing Curbside & Delivery to the forefront of the H-E-B mobile app. In this modern workflow, customers will be treated to a white-glove experience within the app; searching, browsing, and sorting at your at your finger tips! I'm personally focused on the C's: Coupons, Cart, & Checkout.

Kayla

Sr. Product Manager

What makes someone successful on your team?

The opportunity & impact you can have at H-E-B truly is unmatched. We’re building a huge team of design-oriented, user-centric problem solvers. Folks who are passionate about shipping solutions to millions of loyal customers. It’s the challenge of a lifetime! You need to be hungry to compete against the biggest names out there in grocery & retail.

Evan

Director, Product

How do your team's ideas influence the company's direction?

By building heb.com to be a reflection of the amazing experience that customers have in our stores, we can build a tremendous foundation for HEB’s digital presence. Similarly the innovations and designs that we implement on the UI engineering team will build towards a uniquely successful in-store experience for our communities.

Anna Louise

Engineering Manager

What does career growth look like on your team?

At H-E-B, the scope of interesting challenges is big! We’re building a team that is passionate about making an impact on users, the organization, & want careers where they can stay curious & work on problems spanning many verticals of expertise. Our Partners are connected to opportunities that will excite them, grow their design & leadership skills

Angela

Director, UX Design

What are H-E-B Perks + Benefits

H-E-B Benefits Overview

Valued Partner Perks Card
We appreciate all that our Partners do. That’s why, as a Valued Partner Perks member, you’ll enjoy a 10% discount on all H-E-B Own Brand Products, plus enjoy additional offers and special savings throughout the year.

Partner Health Plan
From head to toe, and everything in-between, our Partner Health Plans have you (and your loved ones) covered.

Partner Stock Plan
At H-E-B we believe that a company of Owners will outperform a company of employees any day of the week. The Partner Stock Plan allows Partners to share in the performance of H-E-B stock!

401K Plan
Because we care about the future of our Partners, our 401k plan offers a $1.60 match for each dollar contributed up to 2.5% of your salary.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
We provide free breakfast on Monday, Friday. Employees get free lunch on Tuesday, Thursday.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

A job at H-E-B is an opportunity for a rewarding, never boring, career. An opportunity to utilize your talent and strengths to innovate and make a difference across multiple areas of the business, from stores, to corporate, to Manufacturing, Warehousing, & Transportation.
Your Career at H-E-B can be anything you want!