Senior DevOps Engineer at SamCart

| Austin
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Online shopping has changed. Today's eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.
We are looking for a passionate, curious, and experienced Senior DevOps Engineer to join our growing Engineering Operations team. Our Senior DevOps Engineer will build and support the platforms on which SamCart is built. Leveraging extensive experience in AWS services, infrastructure-as-code frameworks, CI/CD platforms, and real- time monitoring and metrics systems, this role will design, build, and support systems that facilitate deployment of fast and safe applications at internet scale. This role will collaborate with the Engineering Operations team to monitor production health and proactively respond to service degradations. Working in tandem with the Engineering team, the Senior SRE will ensure the high availability of our software for our users, while evangelizing adoption of modern reliability best practices.
Responsibilities:
  • Manage software application environments running in AWS.
  • Collaborate with engineers in platform architecture design leveraging AWS services and DevOps best practices, paying particular attention to security, scalability and high-performance.
  • Participate in 24x7 on-call rotation.
  • Setup and maintain monitoring, metrics, and reporting systems for fine-grained observability and actionable alerting.
  • Author technical documentation for workflows and processes.

Qualifications:
  1. At least 3 years of professional experience in site reliability engineering
  2. At least 2 years of professional experience in software development
  3. Expert knowledge of Amazon Web Services, including IAM, CloudFront, VPC, EC2, RDS, S3, Lambda, ECS, EKS and CloudWatch
  4. High proficiency with continuous integration systems such as Jenkins, GitLab CI, GitHub Actions, and CodePipeline
  5. Extensive expertise in systems tools like Bash, Git and Docker, as well as infrastructure-as-code and configuration management like Terraform, Ansible, and Chef
  6. Demonstrated experience with application monitoring and profiling tools, such as BugSnag and PagerDuty
  7. Fluency with scripting languages such as PHP, JavaScript, Python, and Ruby

This is what you'll love about SamCart
Our co-founders always say "Their success is our success" and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful.
  • Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
  • We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
  • Yay, we have 401K!
  • Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.
  • Supportive Parental leave policies for all parents
  • Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
  • Self-Care is important, which is why we offer a monthly wellness credit.

Our Core Values
Be Transparent - We communicate openly, thrive on feedback, and check our egos at the door.
Be Human - We operate with compassion and always assume positive intent.
Be an Owner - We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success.
Be Creative and Commit - We collaborate, create resourceful solutions, and work as a team to get it done.
Be You - We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • Google CloudFrameworks
    • AWS (Amazon Web Services)Frameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • ClickUpManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SalesLoftCRM
    • ChiliPiperCRM

Location

We are fully remote but have offices in Austin, TX and Fulton, MD for employees who prefer to work in office! Our Austin office is located just around the corner from The Domain at the Arboretum with awesome amenities like Trader Joe's, Whole Foods, and restaurants nearby.

An Insider's view of SamCart

How would you describe the company’s work-life balance?

Great and exactly what you make of it. SamCart is a fast-growing start-up, so you have to work hard but everyone on the team is valued and trusted to get their Sh!t done. . I have a young daughter and am able to make time for her after daycare, which I love!

Sophie

Head of People

What projects are you most excited about?

The project I am most excited about right now is revamping our company onboarding! We really want to make it fun and interactive, with a heavy focus on how our values impact the day to day at SamCart. The new onboarding will give new hires a clear picture of SamCart as a whole and how they can be most successful here.

McKenna

Learning and Development Lead

How has your career grown since starting at the company?

During my time at SamCart, my career has grown more than I could've imagined. My peers have been able to give me the mentorship and guidance to push me further than I thought possible. I've had the chance to work on so many different projects which have taught me so many invaluable skills. I honestly can't imagine myself anywhere else.

Harrison Tran

Lead Software Engineer

How do your team's ideas influence the company's direction?

At SamCart, our culture in itself encourages new ideas and innovation. We do this by hosting weekly All-Hands, having active slack channels, viewable product boards, and an open-door policy with anyone on the leadership team

Brian

Chief Strategy Officer/ Co Founder

What makes someone successful on your team?

What makes some successful at SamCart is not taking themselves too seriously. They have to see themselves reasonably and create propensities at work that reflect their genuine capacities.

Freddy

Senior Recruiter

What are SamCart Perks + Benefits

SamCart Benefits Overview

This is what you’ll love about SamCart:

Each team has one offsite Hub Week per quarter to collaborate with team members (and others!) and plan for the upcoming quarter.

Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project

We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives. (Live your best life!)

Yay, we have 401K!

Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.

Supportive Parental leave policies for all parents

Career growth and development are essential here at SamCart and we want all team members to build a sustainable, future-proof and adaptable approach to the management of their careers.

Self-Care is important, which is why we offer a monthly wellness credit.

Culture
Friends outside of work
Intracompany committees
SamCart values having groups that enhance your professional & personal life! From our Women's and Diversity, Equity, Inclusion & Belonging ERGs to RunClub to Book Club- we have something for everyone.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
At SamCart we want our employees to prioritize their wellbeing and self-care. Our Wellness Program offers a monthly stipend that can be used towards Health & Wellness Apps or In-Person Programs.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
SamCart's 401k retirement plan offers a wide arrange of date target and diversified asset funds to invest in. Whatever your appetite is for investing, there are options to match.
Company Equity
SamCart offers employees stock options, including vesting over a four year period.
Performance Bonus
SamCart's performance bonus plan includes cash rewards, increased stock options, gift cards, and more when employees meet targets set by their direct managers.
Child Care & Parental Leave Benefits
Generous Parental Leave
We are beyond excited to offer Parental Leave benefits! We offer 12 weeks of fully-paid maternity leave and 4 weeks of fully-paid parental leave.
Flexible Work Schedule
Remote Work Program
SamCart is fully remote and have employees across the United States! Our teams have quarterly HubWeeks to collaborate with different departments and plan for the upcoming quarter.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Yes, unlimited PTO with a 14-day minimum!
Paid Holidays
Paid Sick Days
Our employees are trusted to take the days they need.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
SamCart's kitchen is always full of different snacks, coffee, tea, soft drinks, and more.
Parking
There is free on-site parking for all employees, so you can keep more of your paycheck in your pocket.
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

SamCart's environment is full of startup veterans who love to win. Our team balances having plenty of personal and professional freedom with being accountable to aggressive goals. We love rewarding team members, providing opportunities to develop new skills, and cultivating a work/life balance that rivals any company in the market.

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