Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Senior Site Reliability Engineer - Duo Security at Duo Security

| Austin
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Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Skills you have….

  • You have 5+ years of back end professional software development experience
  • History of writing performant, maintainable, testable code
  • You are passionate about automation and reducing toil
  • You are committed to quality and experienced with modern software testing practices
  • You care about contributing to an amazing work culture and environment

Even better if….

  • Prior experience with automated configuration tools like Ansible, Puppet, Chef, etc
  • Prior experience deploying cloud services, monitoring, alerting, and handling escalations
  • You have experience supporting a high-availability SaaS environment
  • You work well in charting new DevOps practices without a well defined roadmap

Why you should apply….

  • You’ve seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people
  • You love collaborating with, teaching, and learning from high-performing peers on software projects

This job may not be for you if…

  • You only code alone and aren't willing to mentor and be mentored.
  • You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
  • You stress under the ambiguity of a problem and default to others to provide you with the answers.
  • Your first instinct is to point out why something can’t be done rather than focusing on what the customer problem is.
  • You tire at the thought of a steady, deliberate pace in both a product and company.

If you're coming up short in these areas, but think you could still knock it out of the park, convince us why!

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

 

And if this role is exciting you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

What does your typical day look like?

I always say I have a typical week, not a typical day. My work weeks are consumed by customer interactions (emails, working sessions, status calls and onsite business reviews), internal knowledge-sharing meetings and laughing with coworkers. However, each day is different and is shaped by customer needs.

Lisa

Senior Customer Success Manager

What are some things you learned at the company?

I have learned directly the value of diverse teams. Demographics, background, skills and seniority diversity blend to form higher performing teams as long as individuals are empathetic and kind to one another. Diversity allows for healthy conflict and understanding which push teams forward.

Blake

Engineering Manager, SRE

Jobs at Duo Security
5

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Senior Software Engineer, Data Platform- Duo Security

Duo Security
Austin
3 days ago
+41
As a Sr. Software Engineer on the Data Platform Team, you will be part of the team responsible for the data backbones that power Duo’s product and business. You will create and improve paved paths for using modern logging infrastructure such as Kafka and Elasticsearch. That infrastructure serves our customers directly through in-product reports and APIs, as well as by supplying data to machine learning features like Duo Trust Monitor. You will also work on other related infrastructure for customer, product R&D, and business intelligence use cases.

Software Engineer, Mac - Duo Security

Duo Security
Austin
1 week ago
+41
As a Software Engineer on the Local Auth Engineering Team focused on Mac you’ll work within a team of professionals with a shared goal to democratize security. We strive to make security simple to understand and easy to use in our Mac integrations.   We expect that you are willing to learn and also teach. Our engineers, at all levels, lead projects and initiatives and bring our teams along with them. We value inclusion, empower autonomous thinking, and emphasize software craftsmanship. We live our values within a development culture of collaboration, testing, CI/CD, data-driven decisions, and mentorship. We prioritize team success highest and tend to swarm on sprint work to meet our shared goals.

MSP Channel Specialist- Duo Security

Duo Security
Austin
1 week ago
+41
As a MSP Specialist at Duo you will identify upsell opportunities and opportunities for further partner enablement, while enabling our team to deliver an excellent response time to our MSPs. You will interact with our MSP Partners on a daily basis and will help ensure they are enabled to deploy Duo to their customers while identifying strategic engagement opportunity. Don’t worry though, we’re not hanging you out there to dry without support. We have tons of tools and training that will help set you up for success and keep you there, including: Sales Boot Camp, ongoing product training, lunch with our labs team (i.e. security experts), shadowing opportunities, and a stellar group that will cheer you on, all the way up to our CEO!

Sales Enablement Manager-Duo Security

Duo Security
Austin
3 weeks ago
+41
The Sales Enablement Manager will partner closely with the Sales Enablement & Productivity Leader to manage our initial sales onboarding bootcamp and content for new sales hires globally, as well as support enablement efforts for existing reps. You’ll continually evolve and develop the existing sales onboarding and sales methodology at Duo as we further integrate into Cisco’s sales organization. To achieve this, you’ll need to forge dynamic relationships across the organization and work closely with them. You must be able to thrive in an innovative and fast-paced environment to get the job done in an organized and strategic-focused manner.

Provisioning and Fulfillment Analyst - Duo Security

Duo Security
Austin
3 weeks ago
+41
A Provisioning & Fulfillment Analyst serves as a core business partner within the Customer Success and Support organization focused on the analysis and execution of data from multiple sources to ensure accurate software license provisioning and hard token fulfillment, resulting in clean revenue recognition and reporting. While also playing a role in the development of scalable solutions to position Duo for growth and scale. Provisioning and Fulfillment provides world-class support to our customers through collaboration across the organization. Our team promotes a dynamic culture, fostering personal growth and career development.