Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Senior Site Reliability Engineer - Duo Security

| Remote
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges. We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams. We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary. Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security. As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible. Skills you have....
  • Ability to focus and plan for work on or beyond a full quarter time horizon
  • Ability to plan, design, and own technical solutions with broad or complex requirements using an insightful and strategic approach
  • Ability to describe, analyze, and convince others about major technical tradeoffs and decisions
  • Ability to work across teams and with other managers to spec out high level designs for platform improvements
  • History of writing performant, maintainable, testable code
  • You are passionate about automation and reducing toil
  • You are committed to quality and experienced with modern software testing practices
  • You care about contributing to an amazing work culture and environment
  • You are able to initiate and facilitate meaningful conversations around complex problems
  • You can identify and propose strategies around problems or areas of improvement affecting the team, platform, or our customers, and communicate to get buy-in on solutions.
  • You are able to motivate and empower your team members to achieve a higher level of performance
  • You are curious and capable of gathering information and resources for the team to complete work
Even better if....
  • Prior experience with automated configuration tools like Terraform, Ansible, Puppet, Chef, etc
  • Prior experience deploying cloud services, monitoring, alerting, and handling escalations
  • Prior experience with tools like Kubernetes, ElasticSearch, MySQL, Python, AWS, Docker, Kafka, etc
  • You have experience supporting a high-availability SaaS environment
  • You work well in charting new DevOps practices without a well defined roadmap
Why you should apply....
  • You've seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people
  • You love collaborating with, teaching, and learning from high-performing peers on software projects
This job may not be for you if...
  • You only code alone and aren't willing to mentor and be mentored.
  • You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
  • You stress under the ambiguity of a problem and default to others to provide you with the answers.
  • Your first instinct is to point out why something can't be done rather than focusing on what the customer problem is.
  • You tire at the thought of a steady, deliberate pace in both a product and company.
  • If you're coming up short in these areas, but think you could still knock it out of the park, convince us why!
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

Jobs at Duo Security
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