Senior Software Developer / DevOps
Provide tools and resources that allow us to scale our engineering organization by automating and streamlining our team's ability to build, release, distribute, and support our products.
Who We Are
At SecureLink, we take our job seriously, but ourselves, not so much. We aren't afraid of a challenge and understand the individual and team effort required to accomplish something great! SecureLink's world headquarters in West Austin is called the Hill Country Spaceship - a great facility we believe you would be proud to call your workplace.
Founded in 2003, SecureLink doesn't just offer products – we provide partnerships. We have the knowledge, existing relationships, and expertise to make the maximum impact on our customers' business. This, and our "failure is not an option" mindset, is what has led to us solidifying our place as the leaders in managing secure third-party remote access and remote support for both highly regulated enterprise organizations and technology vendors.
After 14 years in business, we announced a strategic investment from Vista Equity Partners, the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. Since then, we have nearly tripled our revenue, earning a place on the Inc. 5000 list of the U.S.'s fastest-growing privately-owned companies three years in a row. During that same period, we've proudly maintained our strong culture, recently being recognized with a Glassdoor Employees' Choice Award. In 2020, we announced an added partnership from Cove Hill which will position us to accelerate our growth and further advance product innovation.
This position is expected to be filled in the Austin area even though our team is fully distributed for the time being. We are continuously evaluating our return to the office with the safety of our employees and their families at top of mind.
What You'll Do
SecureLink offers a highly available and performant connectivity framework that uses SSH to create a connectivity platform for remote support. On top of these connectivity services, SecureLink also offers advanced auditing capabilities and centralized management for remote access.
Our product is mission-critical to our customers and our success depends on our ability to evolve our product to satisfy new customers while improving stability and maintaining security and quality.
SecureLink is deployed in a pretty homogeneous platform that we build and maintain as part of the DevOps team but the final ecosystem of a SecureLink deployment in production varies widely in terms of platforms, architectures, and other enterprise specific restrictions.
You will be:
- Helping scale our engineering organization by optimizing, automating, and implementing processes with the principles of infrastructure as code.
- Providing tools and building solutions that reduce bottlenecks and allow other teams to move faster.
- Providing support to other teams (other developers, QA engineers, Technical Operations Engineers, etc) by providing them with the infrastructure solutions on a wide range of requirements.
- Working with engineers and stakeholders across the company to build new features and constantly improve our customer experience and our operation.
- Improving engineering standards, tooling, and processes at SecureLink.
- Responsible for extending, expanding, and integrating SecureLink's processes in order to improve the ability of our team to support our customers.
You will be fit for this role if you:
- Have 7+ years of experience in building or supporting complex software systems.
- Have experience in building tools for the use of internal teams with regards to testing, reliability, security, and observability.
- Are a team player and like to mentor and share your knowledge with others.
- Have experience working with teams collocated in remote offices.
- Are able to tackle ambitious goals and projects and have the ability to get things done.
- Possess strong coding skills in Go, Java, C, C++, or another statically typed language.
- Strong coding skills in a scripting language like Bash or Python.
- Have familiarity with Linux system administration.
- Familiarity with virtualization technologies and orchestrators (Docker, LXC, VMs, OpenStack, Kubernetes).
It's not expected that any single candidate would have expertise in all these areas. For instance, not all our team members have experience working with OpenStack before joining the team, but the team is able to get people up to speed with what we do and how.
You might work on:
- Specifying, implementing, and supporting services that make other teams' life easier.
- Redesigning parts of the product to leverage the platform we develop to support and distribute the product.
- Creating design documents and specifications out of requirements.
- Lead other developers while tackling bigger projects.
What's it like to work at SecureLink?
SecureLink is an engineering company at heart, and we are building a world-class solution for Vendor Privileged Access Management. We support over 800 customers in a wide range of environments.
We strive to make our product easy to use, maintain, and deploy. We have several teams focused on:
- Platform: preparing the Operating System, hardening the system for production, reliability, operability, and support).
- Application: the web application (frontend of the product) and the backend services that deal with audit and connectivity.
- Integrations and customizations (APIs, SDKs, etc).
- Internal tools and development experience.
- System-level development: Windows, Mac, and Linux drivers and native clients.
There are advantages of owning the whole stack from the operating system to the front end, and we try to make the most out of them. We encourage our engineers to experiment with a wide set of languages, technologies, and tools. So far we maintain projects in Java, Javascript, C, C++, C#, Objective C, Swift, Go, Bash, and Python. We have RESTful APIs and also developed a service with a GraphQL API. We experimented with ProtocolBuffers as a transport protocol and future development plans include Rust and WebAssembly. We've also let our developers contribute to open source projects from which we have benefited.
We like to have fun and solve hard problems. Our team is highly motivated, smart, and supportive. If you thrive in a collaborative environment and would like to learn more about the position would like to hear from you.
Why Choose Us
SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. Benefits and perks include:
- Health: Medical, dental and vision insurance - SecureLink foots the whole bill for employees and subsidizes dependent coverage at 75%!
- Wellness: SecureLink kicks cash into your HSA, $2,500 for those with individual coverage and $5,000 for those with family coverage. Employees are provided with a standing desk, healthy snacks, and have free access to an onsite gym.
- Retirement: SecureLink contributes 3% of your annual base salary to a 401k.
- Time off: Employees receive unlimited PTO, including time to volunteer. Additionally, we offer 10 paid company holidays.
- Perks: Our onsite kitchen provides employees with healthy options for breakfast & lunch every day. We kick back $100 per month towards cell phone reimbursement.
- Workspace: Casual dress code for our employees, and you will see many people around wearing jeans, and yes – even t-shirts and the occasional pair of flip-flops.
What Else?
Happy and successful SecureLink employees embrace the company's mission to have fun creating value over the long run. Great employees have three attributes that make them "slinky". These are 1) excellence at their position, 2) eagerness to grow and improve and 3) a true sense of responsibility to meaningfully contribute to the company, customers, and culture.
If you are just looking for another job, this is not the place for you. We like to laugh and be around happy, smart, interesting, self-motivated and "slinky" people. Slackers, grumps, and pessimists need not apply.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.