Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Job Description

Duo Security, now a part of Cisco, is the top tier provider of Trusted Access security and multi-factor authentication delivered through the cloud.
Duo's mission is to make security simple for everyone. We were born from a hacker ethos and desire to make the Internet a secure place. We believe empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.
Our team is our secret weapon. We lead the spectrum from artists to analysts, calm to high energy, and bring together a diversity of abilities, experiences, and perspectives to tackle what we consider to be the world's most pressing geopolitical challenge - redefining the security industry as we know it. Together we build solutions that are easy, effective, honest, and enduring. And that's why we are the most loved and trusted company in security.
The Senior Site Reliability Engineer is passionate about software performance and reliability of software systems, and understands the metrics that drive performance behavior in software systems. You will develop software and tools to empower Duo's product development teams to maintain software releases quickly and efficiently. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and improve stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering approach and a desire to automate everything possible.
Skills you have...

• Ability to focus and plan for work on or beyond a full quarter time horizon
• Ability to plan, design, and own technical solutions with broad or complex requirements using an insightful and strategic approach
• Ability to describe, analyze, and convince others about major technical tradeoffs and decisions
• Ability to work across teams and with other managers to spec out high level designs for platform improvements
• Willingness to own initiatives and deliver them working in multi-functional teams
• History of writing performant, maintainable, testable code
• You are passionate about automation and reducing toil
• You are committed to quality and experienced with modern software testing practices
• You care about chipping in to an outstanding work culture and environment
• You initiate and facilitate meaningful conversations around complex problems
• You can identify and propose strategies around problems or areas of improvement affecting the team, platform, or our customers, and communicate to get consensus on solutions.
• You motivate and empower your team members to achieve a higher level of performance
• You are curious and capable of capturing information and resources for the team to complete work

Even better if....

• Experience with automated configuration tools like Terraform, Ansible, Puppet, Chef, etc
• Prior experience deploying cloud services, monitoring, alerting, and handling critical issues
• Prior experience with tools like Kubernetes, ElasticSearch, MySQL, Python, AWS, Docker, Kafka, etc
• You have experience supporting a high-availability SaaS environment
• You work well in charting new DevOps practices without a well defined roadmap

Why you should apply....

• You've seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
• You thrive having the autonomy to operate in a significant problem space solving real problems for real people
• You love collaborating with, guiding, and learning from impactful peers on software projects

If this role is exciting to you, we encourage you to apply, even if you don't meet 100% of the description or qualifications, we would still love to have a conversation with you!
WHY CISCO SECURE
#WeAreCisco, where each person is unique. We bring our talents to work as a team each day, helping power an inclusive future for all. Get to know us!
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Security Company in 2021 with the Best Authentication Technology and the Best Small and Mid-Size Enterprises Security Solution in 2022 by SC Media. Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
What else can you expect? An ongoing investment in your growth-that's why we offer many employee resource groups (called Inclusive Communities), mentorship programs, and hundreds of learning resources to consistently level up your skillset and explore your interests. Because when you succeed, we succeed!
"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering
Join Cisco Secure - Be You, With Us!
#CiscoSecureEng23
Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.